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Tom Ahl Family of Dealerships
Lima, OH
3,671 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 02, 2026
After several years of struggling to find the exact truck that I wanted, one popped up on Autotrader that was located at Tom Ahl Buick GMC. I had never shopped there before but couldn't pass up the chance of that I wanted, one popped up on Autotrader that was located at Tom Ahl Buick GMC. I had never shopped there before but couldn't pass up the chance of trying for this truck. I looked through their list of employees on the site and chose Braden to email as he looked the most relatable with my own personality. I sent the message after hours on a Friday expressing my interest in the vehicle and asking what the total price would be out-the-door to give me an idea of what kind of fees and extras they would try to put into the price. Braden replied first thing the following morning when the dealership opened and provided the information upfront. There were no hidden fees or obligatory extras. We exchanged several emails throughout the day discussing pricing for both the truck as well as my trade-in. First thing Monday morning, we finalized the pricing for both and began discussing the financing where I applied through both Tom Ahl and my local credit union for comparison. Tom Ahl got me the same rate my bank offered. I scheduled a time that day to drive down to test drive it. Once I arrived on-site, Braden handed me the keys to go out and test drive it on my own while he stayed at the dealership to continue assisting his other customers with their deals. When I got back, I told him that I was interested in it and wanted to move forward with the paperwork. After a short wait due to how busy they were with the end-of-year rush on cars, I met with Jay in their Finance office and got everything signed. Neither Braden or Jay ever tried to pressure me into buying things I didn't need or strong-arming me into doing one thing or another. I did the entire negotiating aspect of my deal online and over text and was at the dealership less than an hour including the time I was driving the truck. This was by far the easiest and stress-free car buying experience I have ever had. You read so many articles and watch so many videos about how car dealerships are out to get you or sneak things past you but none of that applied to the team at Tom Ahl. There isn't a single piece of feedback that I can think of on how they could have improved my experience with this truck purchase. More
by Rich Rider
Employees Worked With
Jay Cochensparger, Braden Bowman
October 07, 2025
Dealership was one of the best dealerships to work with. Matt was awesome as well. He handled everything over text and phone conversations as I live over one hundred miles away. He was very informative abou Matt was awesome as well. He handled everything over text and phone conversations as I live over one hundred miles away. He was very informative about the truck I was looking to purchase. He did a great job getting the deal done. Got to meet Tom and he was really outgoing. Even stopped to take time and congratulate me on purchasing a truck. Great place to purchase your next ride. . More
by Robertstacy72
Employees Worked With
Matt Westrick, Tom Ahl, Jeremy Addis
September 24, 2025
I bought a new jeep gladiator and Matt Westrick was extremely helpful. He made sure I found the exact one that I wanted. He never pressured me to go one way or another. extremely helpful. He made sure I found the exact one that I wanted. He never pressured me to go one way or another. More
by Bubba
Employees Worked With
Matt Westrick
July 21, 2025
Bought our first Jeep here July 2025. Excellent service, never felt rushed or pressured. Had an excellent day, enjoyed the Tom Ahl experience. Excellent service, never felt rushed or pressured. Had an excellent day, enjoyed the Tom Ahl experience. More
by Splendid
Employees Worked With
Matt Westrick
June 12, 2025
In May 2025 I purchased a used 2024 Ford Mustang convertible from the Tom Ahl dealership in Lima. Matt Westrick was the sales consultant. He was very helpful and addressed all my questions. Unfortun convertible from the Tom Ahl dealership in Lima. Matt Westrick was the sales consultant. He was very helpful and addressed all my questions. Unfortunately, after a few days I started experiencing problems with the car lights turning on randomly. I took it to a Ford dealer where they discovered a faulty body control module (BCM) caused by a water leak. The car was at the dealer for three weeks. Fortunately, the repair was covered under warranty. I had informed Matt, who kindly followed up after the sale. He was very apologetic and continued contacting me to check the status of the car. If purchasing a vehicle from this dealership, I highly recommend Matt Westrick. I never heard from the dealership management, the reason not giving it a perfect score. More
by ECM
Employees Worked With
Matt Westrick
January 22, 2025
Matt was very helpful by answering my questions and by helping to find the vehicle with the options and the payment I wanted. I'm on a fixed income so this was important to me. My younger brother referred helping to find the vehicle with the options and the payment I wanted. I'm on a fixed income so this was important to me. My younger brother referred me to this dealership and I would recommend them also. More
by NancyC
Employees Worked With
Matt Westrick, Sales consultant , Dustin Dye
January 15, 2025
They were extremely friendly and very helpful. Answered all my questions and helped me figure out all the bells and whistles that I wasn’t sure of no matter how small Answered all my questions and helped me figure out all the bells and whistles that I wasn’t sure of no matter how small More
by Jules
Employees Worked With
Dewey Mullett
November 30, 2024
Very considerate of older people great price fast service great communication great after the sales service. Jaden our sales person took great care of us will be back again. great communication great after the sales service. Jaden our sales person took great care of us will be back again. More
by Johnnybass57
Employees Worked With
Amy Downing, Jaden Addis
