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Waite Toyota
Watertown, NY
949 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY.
Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota.
Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer.
Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams.
Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 949 reviews
March 02, 2026
Service at Waite's always efficient and prompt. This is my third Rav 4 and each one has been a dream to drive and maintain. Thanks to the good people at Waites. This is my third Rav 4 and each one has been a dream to drive and maintain. Thanks to the good people at Waites. More
by ML.CATS
Verified Customer
February 28, 2026
Great experience at Waite Toyota. Tyler was great to work with and explained very well. The functions of the new vehicle. Very experienced. No pressure was just there to answer questi Tyler was great to work with and explained very well. The functions of the new vehicle. Very experienced. No pressure was just there to answer questions. Finance manager, Tim was very thorough and explaining the contract which I thought was very rare for a dealership to do because they seem to rush you through the process. But he was very good at explaining. Overall, a very nice experience and I look forward to. My future servicing of my new Tacoma with Waite Toyota. More
by carl.iphone
February 08, 2026
Very kind and explained everything to me . Very helpful , set up my car starter up for me . Very happy with Jon Kiggens Very helpful , set up my car starter up for me . Very happy with Jon Kiggens More
by dianaw57
Employees Worked With
February 06, 2026
Josh was great to deal with. Always called back. I will definitely buy my next vehicle from him ! Always called back. I will definitely buy my next vehicle from him ! More
by ROBERT.WARD
January 29, 2026
Very efficient friendly service. I couldn't ask for nicer customer attention. I have no complaints. I couldn't ask for nicer customer attention. I have no complaints. More
by awebert7
January 20, 2026
Our second Waite Toyota purchase and we are very pleased. Jon saw us through the process with professionalism and politeness. Jon saw us through the process with professionalism and politeness. More
by RSJSCOOKE
January 18, 2026
Everyone was concerned all our questions were answered. Even after picking up the truck they have fielded any questions we have had. The truck had been carefully preped for when we were there to pick it u Even after picking up the truck they have fielded any questions we have had. The truck had been carefully preped for when we were there to pick it up. Awesome service!!! More
by sweetcks2
January 14, 2026
This is my 4th car from Waite Toyota and the process remains transparent and seamless. Jessica Allen is amazing to work with. remains transparent and seamless. Jessica Allen is amazing to work with. More
by HSASKI
Employees Worked With
January 09, 2026
Experience was great 2nd vehicle I bought from them. Tyler was super very friendly love my four runner Tyler was super very friendly love my four runner More
by GARDENMOM
Employees Worked With
January 07, 2026
We were very happy with our car buying experience at Waite Toyota, definitely would buy again from them! Waite Toyota, definitely would buy again from them! More
by KATHYSAL2000
