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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,652 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,652 reviews

April 04, 2026

It was difficult to reach a person. Not a good way to communicate purpose of visit so time was wasted. Then the issue wasn't resolved though said it was. Have to bring it back More

by kayleebjansson
Recommend Dealer
No
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, Kaylee. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 04, 2026

Friendly, helpful staff. My vehicle was serviced in a reasonable amount of time. The waiting room was clean and comfortable More

by Elaine
Recommend Dealer
Yes
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2026

They was very respectful and helpful They was very curious about what you needed done with the car More

by TONYROSS1983.TR
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2026

was good overall. . needed the 15 k oil change.they did it in an hour and a half, which was a first!! .but then the worker was trying to push a $300 ' maintenance step' More

by DELORES14487
Recommend Dealer
Yes
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

April 02, 2026

The dealership was able to get the serviced in a timely manner. Very helpful and they didn't change my settings More

by gwash1963
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 02, 2026

Hard to make an appointment or contact service person but service personel are excellant and service was very good More

by theprintshop
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 02, 2026

He took great care and followed through. He notified me when the vehicle was done. More

by Sterling_6
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 02, 2026

The service is very good. The people are very patient and kind. I will let others know are your service. Thanks again. More

by BRENDABAKER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 02, 2026

Brandon was very courteous and helpful as he explained my car's needs. Also, he helped provide me a ride home as they needed a little more time to work on my car for other things. The wonderful driver's name More

by bmcmillion123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 02, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 01, 2026

In for white paint recall on my palisade. They also took care of all other active recalls, detailed interior, and gave me the 3rd row loaner that I needed for two weeks. All free of charge. I More

by KEVINJOHNSON3216
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Apr 02, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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