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Performance Lexus

Cincinnati, OH

4.8
1,052 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,052 reviews

June 01, 2026

Customer service at proformance lexus was excellent like always. Taylor was great at what she does in the service department the mechanic did a great job as well. More

by Gamble4vdkkc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor (service department)
Jun 02, 2026 -

Performance Lexus responded

We're thrilled to hear you had another excellent experience with Taylor and our service team! Thank you for trusting Performance Lexus with your vehicle's care.

May 24, 2026

Outstanding buyer experience. Actually loved the whole process there. 4th car I have purchased there. More

by stevenhill264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Greenup
May 26, 2026 -

Performance Lexus responded

Thank you! We're delighted you enjoyed your experience at Performance Lexus. We appreciate your loyalty and look forward to helping you again soon!

May 16, 2026

The service was, as always , excellent. The video detailing the service and recommendations was precise, informative and easy to understand. Staff was pleasant and friendly. More

by kneu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Decamillo
May 18, 2026 -

Performance Lexus responded

Thank you for your kind words about our team at Performance Lexus! We appreciate your business and we hope to see you again soon!

March 26, 2026

Service Advisor Eric Schulkers is trustworthy, highly knowledgeable and makes great customer service his primary focus. A highly experienced, professional service advisor. More

by jjoxcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Schulkers
Mar 26, 2026 -

Performance Lexus responded

Thank you for your kind words! We'll pass along your kudos to Eric. We appreciate your business and hope to see you again at Performance Lexus.

March 07, 2026

Great experience with Performance Lexus! We worked with Scott and he was phenomenal through the whole process. We bought our car from out of state and Scott was on the ball with kind, though More

by Telly1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Caton
Mar 09, 2026 -

Performance Lexus responded

Thank you for sharing your feedback about Scott and the team! We're committed to providing an exceptional experience, no matter the distance. Enjoy your new car, and we truly appreciate your business. - The Performance Lexus Team

February 05, 2026

Always Courteous, Accommodating, and the Inspection Videos are always “Spot-On” as an individual who does travel for work—-and does not have a company car. Keep Up The Great Work!!! More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, and Eric
Feb 05, 2026 -

Performance Lexus responded

Ginger, your feedback made our day! Thank you for choosing Performance Lexus and sharing your support for our team!

September 25, 2025

Beware of service team — they push for unnecessary repairs and replacements. They called in the day before the appointment to suggest all 4 tires needed replacement based on the previous service measu More

by saldanhaclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
Sep 26, 2025 -

Performance Lexus responded

I apologize if our recommendations seemed unnecessary. Since we had measured your tires at 4/32nds of tread remaining, we wanted to be proactive in letting you know that tire service will be due soon in case that is something you would prefer to handle before winter time. Our top priority is safety, and we wouldn't want your tires to become a concern. At this time we are also running a tire sale so there are currently some cost savings. I have already attempted to contact you, so if you are willing, please give me a call when it is convenient. - Mike Lemay - Service Manager - 513-677-4590

September 08, 2025

The dealership was accommodating in the setting of the service time. Very informative excellent attention to detail., responsive to all my questions waiting area and restrooms are clean along with snacks More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Decamillo
Sep 09, 2025 -

Performance Lexus responded

Thank you for sharing your experience with us! We look forward to helping you with your future auto needs at Performance Lexus!

August 23, 2025

Rodderick is an amazing person and made my new car experience memorable and comfortable! I appreciate the attention to my needs, expedient service and hospitality while in Rodderick’s care at Performa More

by gabrielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble, Geoffrey Bobst
Aug 26, 2025 -

Performance Lexus responded

Gabrielle, we're thrilled to hear Rodderick made your car-buying experience memorable at Performance Lexus. Enjoy every mile in your new car!

August 14, 2025

The dealership was clean and the staff was incredibly kind, patient, and helpful. The facility and the staff exceeded my expectations! Rick Hubble is incredible and I will be sending anyone I know to tha More

by livvdean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble, Geoffrey Bobst
Aug 14, 2025 -

Performance Lexus responded

Thank you for the review! We're happy to hear you're so impressed by our facility and team. We will be sure to pass along your kind words to Rick. We look forward to working with you again at Performance Lexus!

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