Mercedes-Benz of Easton
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 782 reviews
Great dealership, very impressive. The staff was very kind, respectful and helpful. I'd recommend Eric Gray to purchase a MB anytime. He was very attentive, made the buying process The staff was very kind, respectful and helpful. I'd recommend Eric Gray to purchase a MB anytime. He was very attentive, made the buying process a breeze, very easy. He was more than helpful, offering and giving us a ride from the hotel. He reached out multiple times and was always available prior to us actually picking up the car. I feel he sells cars all the time, but is genuinely happy for you when you purchase, and excited to help with the process. I just loved the red curtain over the car to pull off when we sew the car for the first time. Nice touch! He has great energy that passes onto the customer. Pam helped with all aspects of financial questions, very knowledgeable, and also a happy employee, which is again passed onto the customer. Then our tech, Shaun, he was able to explain things clearly. He is perfect to go over all the details with so much information. A very patient and bright individual who saw us off with our new GLE450 Coupe! More
Eric and Rick from sales team were amazing, they gave me a great deal. The communication was great throughout. Ryan from business team was great as well. Thanks to Cody for showing the features. a great deal. The communication was great throughout. Ryan from business team was great as well. Thanks to Cody for showing the features. More
If you're shopping for a Mercedes-Benz, look no further than Mercedes-Benz of Easton. From start to finish, our experience was exceptional. Ryan, the Finance Manager, had everything prepared and ready when than Mercedes-Benz of Easton. From start to finish, our experience was exceptional. Ryan, the Finance Manager, had everything prepared and ready when we arrived, making the process incredibly efficient. Their technology is state-of-the-art, allowing us to complete all of the paperwork digitally. We were in and out of the finance office in less than 15 minutes—a level of convenience and professionalism that is hard to find. A special thank you to Eric Gray, who made the entire car-buying experience enjoyable and stress-free. Eric took the time to listen carefully to what we were looking for and guided us through the available options without ever making us feel pressured. His knowledge, patience, and genuine commitment to helping us find the right vehicle were evident every step of the way. Most importantly, we received the best deal in the area on our new AMG GLE 53 Coupe. The combination of outstanding customer service, transparency, efficiency, and value made this one of the best vehicle purchasing experiences we've ever had. We highly recommend Mercedes-Benz of Easton, Ryan, and Eric Gray to anyone looking for a first-class Mercedes-Benz buying experience. More
Recently purchased my New Mercedes Benz at MB of Easton and it was such an easy process, our sales agent Eric went above and beyond to locate the perfect car for us. Bill and the team worked magic by comp and it was such an easy process, our sales agent Eric went above and beyond to locate the perfect car for us. Bill and the team worked magic by completing a trade with another dealership in Minnesota and getting the vehicle shipped in. Eric went above and beyond with communication and kept us in the loop the entire time even when he left for vacation, true dedication to customer service. The sales process and the team surrounding Eric went above and beyond to make sure the delivery process went flawless. Anyone interested in purchasing their next car should reach out to Eric Gray of Mercedes Benz of Easton More
Outstanding experience from start to finish. The staff was friendly, knowledgeable, and helpful, making the entire car-buying process easy, stress-free, and enjoyable. The staff was friendly, knowledgeable, and helpful, making the entire car-buying process easy, stress-free, and enjoyable. More
Chris Wilkoski was my service Advisor and he was exceptional at communicating my cars service needs and confirming the priority items. Thank you! exceptional at communicating my cars service needs and confirming the priority items. Thank you! More
Eric Gray has been so helpful in purchasing my new Mercedes. Buying a car can be stressful but this process was so smooth and easy! 10/10 would recommend! Mercedes. Buying a car can be stressful but this process was so smooth and easy! 10/10 would recommend! More
I walked into your dealership in my usual manner, not dressed well and certainly not dressed as many would expect a Mercedes driver to look. Brad Martinkovich greeted me as if I was his new best friend. dressed well and certainly not dressed as many would expect a Mercedes driver to look. Brad Martinkovich greeted me as if I was his new best friend. He showed me the info I wanted in a calm manner, no pushiness. I spent my career as a professional salesperson and have seen many tricks of the trade. I chose to do my selling as Brad did, educate the customer with only as much as they wanted and not being pushy, only asking the right questions at the right time. Brad also had Cody Gastric answer some of the questions and after we bought they answered many more including having Cody come to our home and teach us more. Great touch and part of the reason we chose to make our purchase from you. Great teamwork. The bit of sales training that I liked to teach was being able to read the customer and only answer the questions they really want answers to as opposed to doing a monologue from the owners manual. The first car buying experience that I have ever enjoyed. More
I recently received service at Mercedes-Benz of Easton. My service coordinator was Mr. Andrew Weinberg. He and his entire team provide me exceptional service with my GLS 450. He listened and address my iss My service coordinator was Mr. Andrew Weinberg. He and his entire team provide me exceptional service with my GLS 450. He listened and address my issues in a courteous and professional way. And his expert knowledge and attention to detail is why I will continue to have all my Mercedes vehicle serviced at Mercedes-Benz of Easton. I see Andrew as a future Service Manager of the entire department in the near future. Proud owner of a 2020 GLS450 More







