Ourisman Volkswagen of Laurel

Thank You! Great experience. Chucka was Great! I do wish finance would not push products on customers so much. If we are not interested we are not interested. Great experience. Chucka was Great! I do wish finance would not push products on customers so much. If we are not interested we are not interested. More

Buying a new Honda with Laura Joseph The dealership was responsive to my request for a maroon CR-V. I was allowed to test drive a gray CR-V until they could get me the maroon car-- whic The dealership was responsive to my request for a maroon CR-V. I was allowed to test drive a gray CR-V until they could get me the maroon car-- which they did the next day! Laura was easy to work with, not pushy, kept in touch by emails, and answered our questions easily. Roger was a great sales manager to talk to and checked in see to that we were being taken care of properly. Now if Laura or Roger would just make our car payments we would be totally happy. Joe Rasulzad is great doing the financing paperwork, licensing, etc.; a great employee! The dealership is well managed and a pleasure to do business with. Two employees drove my other car home, and they were very polite. More

Amazing!! Super Fast Laura Joseph, made it happen for my family. Without her quick responses. I wouldn’t have been able to surprise my daughter. I bought 2 other cars this Laura Joseph, made it happen for my family. Without her quick responses. I wouldn’t have been able to surprise my daughter. I bought 2 other cars this year and this deal was the most hassle free. I would definitely come back and recommend my family & friends. More

Excellent Great service worked with me for what I needed. Laura was very friendly and worked with my needs.. very professional and helped me get the car I wante Great service worked with me for what I needed. Laura was very friendly and worked with my needs.. very professional and helped me get the car I wanted. More

New Vechile Purchas Laura was great to work with and very responsive in my hunt for the best price on a new Honda CR-V. She gave me the best price out of all dealers in Laura was great to work with and very responsive in my hunt for the best price on a new Honda CR-V. She gave me the best price out of all dealers in the area. While at the dealership to purchase my car, all my concerns were addressed by Laura right away. She was great to work with and made my car buying process much smoother! More

My First Brand New Car Brandon was awesome. He made my first time buying a brand new car, painless and stress free. He was knowledgeable about the vehicle's features and too Brandon was awesome. He made my first time buying a brand new car, painless and stress free. He was knowledgeable about the vehicle's features and took his time to explain/show me. He was professional and extremely courteous. I am completely satisfied with my purchase. I absolutely love my new 2017 Honda CRV. More

Great experience start to finish We got a 2017 VW Jetta. Talk to Bill "Goldie" Goldsmith who was a great salesman. No pressure, just gave us the information we needed, showed us sever We got a 2017 VW Jetta. Talk to Bill "Goldie" Goldsmith who was a great salesman. No pressure, just gave us the information we needed, showed us several options, etc. Got a good deal, got the color we wanted, financing was flexible and they were able to work with our credit to get us a fair deal. Everything was ready when they said it would be, paperwork was done quickly and efficiently. Jennifer Smith walked us through the financing arrangements -- she is a real pro, knowledgeable, friendly. Rich Hieronimus was also really helpful throughout the whole process. More

Months of patient car-buying in the making! I first went to Ourisman Honda VW in Laurel in May of this year. Owen greeted me and my boyfriend and was very helpful. He was patient as he allowed u I first went to Ourisman Honda VW in Laurel in May of this year. Owen greeted me and my boyfriend and was very helpful. He was patient as he allowed us to drive multiple different Honda model cars. I was not prepared at that time to purchase. Over the next several months, Owen and I exchanged several texts and had conversations about what I needed and wanted in a car. Every offer that Owen and Ourisman Honda/VW made to me was better than any other offer I received at other dealerships. Because Ourisman Honda/VW was so honest and fair, when I finally was ready to purchase, I made sure to go back to Owen. He was able to help me get in a car that I love at a price that I think is a great deal, fair, and a comfortable price to me. I highly recommend! More

Hassle free with best price and courteous staff Ten years ago I bought a 2007 GTI from Isaac, and I should have just started with him this time when I was in the market for a new 2017 GTI. However, Ten years ago I bought a 2007 GTI from Isaac, and I should have just started with him this time when I was in the market for a new 2017 GTI. However, I made the mistake of going to several other dealerships first before getting the living xxxx aggravated out of me and ending back with Isaac. The experience with the whole Ourisman VW team in Laurel was completely different (and different in the best possible way). Isaac set me up to test drive the new car with Richie Nunez, and Richie knows GTIs inside and out (and owns one himself). Working with Isaac and Richie was an absolute joy for my wife and I. They made the new car buying experience what it should be.....a pleasure that most of us only get to experience a few times in our life if we are the lucky and fortunate ones. Although Isaac didn't have the exact trim and color that I wanted on the lot, he gave me the best price (out of 6 dealerships) and had the exact car I wanted within two days. Before I left that night, Richie brought his own personal GTI down to demonstrate some of the cool features in this car like Apple Car Play, one touch roll down windows, and Think Blue driving to get better gas mileage. I really appreciated the personal touch that Richie provided. Richie, who drives a manual transmission himself picked up my car from another dealership. Because of his knowledge of the vehicle, his courteous and professional demeanor, and his general "likeability" as a person, I had no qualms about him driving my new 6 spd manual from Virginia. It only had 43 miles on the odometer when I took delivery. Lastly, anyone I know who is looking to buy a new VW will be sent directly to Isaac and Richie. They're like a dynamic duo! PS - Shout out to Ron Lane too for offering great service in the past and looking forward to more great service in the future. More

Kind and I had a great experience at this dealership. Ramon was very knowledgeable and pleasant, and helped me test drive Hondas. Bill Goldsmith was extremely I had a great experience at this dealership. Ramon was very knowledgeable and pleasant, and helped me test drive Hondas. Bill Goldsmith was extremely helpful and patient as he helped me test drive and eventually purchase a Jetta (actually he let us test drive TWO just to feel the difference in wheel diameter). He and Isaac always gave us the time and attention we needed, answering all of our questions. Victoria and Isaac answered our lengthy questions during financing. It is clear that this location has built its reputation by treating its customers with respect. I used USAA buyer service and felt that I got a fair price. More