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Rusty Wallace Cadillac GMC Kia

Morristown, TN

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1,141 Reviews

300 King Avenue

Morristown, TN

37814

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Showing 1,141 reviews

November 06, 2017

Brenda Deal service I have taken my car to Rusty Wallace ever since I move. They are very efficient and always are on time. I never have to wait very long. I can call and More

by Brenda514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
November 02, 2017

Great Service! Service guy Matt patiently listen to concerns about car issue. Received two calls to keep me updated. In the past i did not receive a call when work w More

by blutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Helton, Duane Gibbs
Nov 11, 2017 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much. We are lucky to have Matt with us!

November 01, 2017

Exceptional service Duane always goes above and beyond to make my service experience perfect! Awesome service department and Duane is the reason things run so smooth with More

by Slmcguffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
Nov 02, 2017 -

Rusty Wallace Cadillac GMC Kia responded

Thank you so much for taking the time to write a review about your experience with our service department. We are very fortunate to have Duane here with us. We certainly appreciate your feedback and allowing us to earn your business!

October 31, 2017

Fast and good did a great job on our service fast and did a great job told us everything they were going to do before hand and even cam out to check on me than so m More

by mrtransams7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
October 30, 2017

Engine light My engine came on and I was having a hard time figuring out what could be wrong. So I went straight to Kia and they fixed me right up and didn't take More

by Porsha1104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
October 27, 2017

Great Service Had my oil changed Monday. The service dept was very professional, fast and reasonably priced. The customer service I received was excellent. I wil More

by Mary Canter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Helton
October 27, 2017

Amazing Awesome Service Service and Staff Superb..... after a horrible nightmare dealing with Incompetent Knoxville cadillac dealer, IT was such a pleasure dealing with this More

by Linda H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Helton
October 23, 2017

GREAT EXCELLENT SERVICE. I WAS INFORMED EACH DAY OF THE PROGRESS OF MY TRUCK REPAIR BY (MAT ) . IMPRESSIVE.!!!! ALSO THE REPAIR TECH ( DON F.) DID A GREAT J More

by charlie56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Helton, Don Forward
October 23, 2017

great job brought my GMC truck in for recalls. Staff at Rusty Wallace did a great job. Staff is always courteous and friendly. they are the best. More

by brian49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
October 22, 2017

Prompt and courteous The young man that did the service on my vehicle could not have tried any harder to find and fix the issue. He didn't just try to appease me and not f More

by Queenbee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
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