Hendrick Chrysler Dodge Jeep RAM Wilmington

Great buying experience. I had a great experience with my purchase. After I made an online inquiry, Woody promptly responded and we had an appointment set up. Throughout the e I had a great experience with my purchase. After I made an online inquiry, Woody promptly responded and we had an appointment set up. Throughout the entire process he provided information and options always with enthusiasm and professionalism. He was very conscious of maintaining good communication and answering all questions through text and email. I would highly recommend Woody and the rest of the team that worked with me at Neuwirth Motors. I am very happy with the process and with the truck that I purchased. More

Excellent experience genuine staff, really care about the experience not the sale. Got to know me and what I really wanted; I never felt pressured. Helped me find my dream genuine staff, really care about the experience not the sale. Got to know me and what I really wanted; I never felt pressured. Helped me find my dream vehicle and made the financing process painless. More

You definitely walk into a friendly atmosphere It's nice to have someone try so many different ways to get your numbers where you want them and get you in a vehicle to meet your needs. My expirire It's nice to have someone try so many different ways to get your numbers where you want them and get you in a vehicle to meet your needs. My expirirence with them was a nice smooth one. More

Good place to car shop Friendly and efficient. Reasonable negotiations. Happy with the outcome. Would recommend to a friend. In and out in a few hours. See Woody for a good Friendly and efficient. Reasonable negotiations. Happy with the outcome. Would recommend to a friend. In and out in a few hours. See Woody for a good deal More

Not trustworthy at all! Neuwirth Svc had my 2014 Jeep Patriot for almost a week because of numerous codes (had issues on and off for 6 months). Their diagnosis was a fuel s Neuwirth Svc had my 2014 Jeep Patriot for almost a week because of numerous codes (had issues on and off for 6 months). Their diagnosis was a fuel sensor, a 30,000 mile maintenance service and a fuel flush. I only had the sensor fixed (the part was only $52 but my bill was $289) because The other 2 services didn’t seem to make any sense or relate to the problems that I had been having. Picked up the Jeep and still had problems. Tight steering wheel, random lights coming on, trouble starting it. Called Neuwirth Service and they stated that I needed to have the 2 services done (at their shop because they couldn’t guarantee results of another shop) before all issues would be gone. Went to AutoZone Right around the corner and they tested my battery. It tested at zero. I needed a new battery! How did Neuwith Service not find this? While the gentleman at Auto Zone was switching out the battery he noticed that I was missing the cover for my engine. I have gone back to get my missing cover and Neuwirth Service can’t find it. One has been ordered. I asked to speak to the service manager and after discussing everything with him (Matt Brown) he said they will call me on Monday and he offered me a free oil change. I declined because I do not want anyone from their service department touching my car again. Overall....they told me I needed 2 additional services to fix my problem and they were wrong. This could have cost me about $400. Then I still would have had a broken car. They avoided or completely missed the simple solution to the problem. So either Neuwirth Service is trying to make some money or they are not very smart. Neither works for me. . On top of the fact that they did not put my Jeep back together completely. I am now worried about all of the other parts! Both of these things caused my experience to be the worst I have ever had with a service center. I will never own another Jeep because of Neuwirth Service. More

Awesome Experience The dealership and sales staff along with management was wonderful and did everything they could to help us get into our new car! Once we received ou The dealership and sales staff along with management was wonderful and did everything they could to help us get into our new car! Once we received our new car. It looked incredible!!! We will definitely come back to get our next car from them. More

Great Service Adam Wells listened to all my needs and came up with the perfect car for my daughter and at a GREAT price!!! I shall return to Neuwirth when I need an Adam Wells listened to all my needs and came up with the perfect car for my daughter and at a GREAT price!!! I shall return to Neuwirth when I need another vehicle. More

Very good. Working with Adam was a pleasure, He is very knowledgeable about Jeeps and helped with answers to all my questions. He was not pushy and lt me move Working with Adam was a pleasure, He is very knowledgeable about Jeeps and helped with answers to all my questions. He was not pushy and lt me move at my own pace. I would definitely recommend Neuwirth Motors and Adam Wells to anyone. More

Great Experience! I went in to trade in my Kia and ended up in a beautiful Jeep Cherokee, thanks to Jeff W! During the deal I couldn’t make up my mind, and Jeff and the I went in to trade in my Kia and ended up in a beautiful Jeep Cherokee, thanks to Jeff W! During the deal I couldn’t make up my mind, and Jeff and the financial team were patient and tried multiple things to put my mind at ease. Thank you Neuwirth— I love my Jeep! More

Always great!! Neuwirth is always the place to go whether you are looking for a new or used vehicle. We have purchased from them multiple times and Adam Wells always Neuwirth is always the place to go whether you are looking for a new or used vehicle. We have purchased from them multiple times and Adam Wells always helps us in every way he can! More