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Maxon Buick GMC

Union, NJ

3.7
376 Reviews

2301 Route 22 West

Union, NJ

07083

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376 Reviews of Maxon Buick GMC

April 19, 2018

pretty good. I came in to have my 2008 Buick repaired and wound up leasing a new Regal. Sales people were very nice but a little weak on explaining some of the ne More

by AL422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Senkiw, Rocco Manganelli
Apr 21, 2018 -

Maxon Buick GMC responded

Maxon Customer, Congratulations on your new Regal!! It was our pleasure to assist you !

April 19, 2018

Satisfied Customer Gee was wonderful. I appreciate all the effort that went into making my dream of having a SUV. He treated me with so much respect and dignity. I will More

by Tanya Crawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspard "Gee" Gedeon
Apr 21, 2018 -

Maxon Buick GMC responded

Maxon Customer, Thank you for your feedback and wonderful review regarding our staff and your experience at Maxon Auto Group!! It brings us the deepest joy to hear you were treated so great and had such a memorable customer service experience here at our dealership! Congratulations on your new SUV!!

April 18, 2018

Problem Solved I really appreciated Tom for keeping me posted on time that it would take to solve my problem. Coffee while I waited when a plus. Thank you Maxon Bu More

by UMMHALEELAH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Palladino
Apr 21, 2018 -

Maxon Buick GMC responded

Thank you for your feedback! We are happy to assist in your automotive needs and make your experience at Maxon a success! Congratulations on your Maxon vehicle!

April 17, 2018

Quick and easy. Super friendly. In and out experience. No hassle. No games were played. Great variety of cars and trucks. Would def recommend this dralership to my fr More

by dabragao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspard "Gee" Gedeon, Gabriel Senkiw
Apr 21, 2018 -

Maxon Buick GMC responded

Dear Loyal Maxon Customer, Thank you for your kind words regarding your experience and our staff at Maxon Auto Group! it was our pleasure to assist you!

April 16, 2018

Painting deep scratches. The service dept.was fast and courteous .when my car came back from the body shop I could see it was professionally done.It looked great and the col More

by TOMFOSELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Secretaries in the bus. Office , Mamadou Diawara, Tom Palladino, Donna Delaura
Apr 21, 2018 -

Maxon Buick GMC responded

Thank you for your kind words regarding your experience at our dealership and the staff here at Maxon! It was our pleasure to assist you!

April 13, 2018

Took Forever Purposely scheduled a 7:30am oil change appointment to get in & out on a work day. Waited patiently until 9:20am before finally asking what was takin More

by melfman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t get their names.
April 13, 2018

Stress free buying experience Everyone was very nice. They were not pushy or try to talk us into something We couldn’t afford. I feel like everyone worked with us to make our dea More

by J.FIGUEROA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny - finance mgr, Mamadou Diawara
Apr 16, 2018 -

Maxon Buick GMC responded

Thank you for your candid feedback regarding your experience at Maxon and with our staff! It was our pleasure to assist you in all of your automotive needs! Congratulations on your new Maxon vehicle!!

April 11, 2018

Ripped off: edited review Ended up paying $25,000 after all taxes and fees for a car that should have costed no more than $20,000. The people were very friendly (hence the two More

by NAUSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager Frank, Mamadou Diawara, Christopher Barnes
Apr 13, 2018 -

Maxon Buick GMC responded

Thank you for the candid feedback regarding your experience with my staff at Maxon Auto Group. I sincerely apologize for the level of service you received. I realize we are not perfect and the feedback you provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience and see how we can prevent this happening in the future. However, we would love to contact you personally to discuss this further. Please contact our customer service Coordinator, Donna DeLaura at 1 908-337-4764. Sincerely, Nicole Smyth, Maxon Customer Service Manager

April 10, 2018

Highly Recommend I highly recommend this dealership. They have great customer service. More importantly I trust them with servicing my car. There is a comfortable l More

by ELINCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Palladino
Apr 16, 2018 -

Maxon Buick GMC responded

Thank you for choosing Maxon! It was our pleasure to assist you!!!

April 09, 2018

Professional and honest Everyone was professional and honest. Mamadou was patient. Provided assistance reviewing the vehicle. Answered all questions. Kept me abreast of the p More

by ORETHAONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Pierre from Maxon, Mamadou Diawara
Apr 16, 2018 -

Maxon Buick GMC responded

Maxon customer, It truly brings us joy to hear we have provided you with not only the car you cam in for but superb customer service along with it! Thank you for the kind words spoken on your experience and our staff, it was truly our pleasure to assist you!

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