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Maserati of Birmingham

Birmingham, AL

4.6
701 Reviews

1837 Grants Mill Rd

Birmingham, AL

35210

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Showing 701 reviews

May 24, 2018

Very good service at this service center. Very professional and everything is explained. Timely telephone responses provided. James does a good job of working to meet More

by Mossrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Phelps
May 20, 2018

Used car purchase One of the best car buying experiences I have had. An easy purchase with no pressure to sell from the dealership. I drove 5 hours to purchase my vehi More

by nickym144
Recommend Dealer
Yes
Employees Worked With
Beau Beggs, Chris Graf
May 17, 2018

Friendly Knowledgable James in service was exceptional in demeanor. Clean new space with knowledgeable salesman. Jonathan was super friendly and went beyond protocol to be More

by STEPANFLETCHIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Woodall, James Phelps
May 10, 2018

Fabulous Best car buying experience of my life. The manager was incredible as well as the entire team! Will never shop anywhere else for a car!!! More

by JJ Lamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo O’Neal, Christian Kosmac, Chris Graf
May 08, 2018

Excellent!! I was very picky about what color combinations I wanted. And Christian Kosmac helped me get the caliber/exterior/interior colors I wanted. He scoured More

by greyisthenewblack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kosmac
May 02, 2018

Routine 10000 check and replacement of faulty gas cap Service manager bent over backward to help and provided rental car. Very clean and efficient operation with good people. Would recommend them to anyo More

by ALLING0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Woodall, James Phelps
May 02, 2018

Great service manager, very poor experience The service manager was great, but due to poor leadership above him they were limited to one service tech for over a week. Our service being done on o More

by CHADHEATHHILL122973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Woodall, James Phelps
May 02, 2018 -

Maserati of Birmingham responded

Hi Chad, we want to sincerely apologize for your experience. It is definitely not the norm for our store and we have already taken steps to make sure the circumstances that caused us to be shorthanded for that time do not happen again. Thank you for your understanding, we very much look forward to serving you in the future and making sure you have a much much smoother experience the next time around! -Jonathan

May 02, 2018

Customer Purchased a Alfa Romeo , from the time I walked in the dealership until the time I left , I was treated with complete respect. The salesman Beau the M More

by Tbrooks2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo O’Neal, Beau Beggs, Chris Graf
April 30, 2018

Very attentive to my needs and concerns. James has been a professional and is very responsive when I call. Gave good advice for me to save money. James is very polite and is quick to call bac More

by RobB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Phelps
April 26, 2018

Great Good service but pricy, as one would expect. James is great. He is knowdlgable and friendly. Only thing missing is some free snacks like other dealer More

by ELEZRA.ALON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Phelps
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