Bocker Auto Group
Freeport, IL
Filter Reviews by Keyword
By Type
Showing 422 reviews
Once and Done I saw an advertisement on the internet for special discounts and it sparked my interest in seeing what kind of deal I could possibly make. I was gree I saw an advertisement on the internet for special discounts and it sparked my interest in seeing what kind of deal I could possibly make. I was greeted by Ben Marten and I asked for test drive. I was disappointed in that truck. After viewing my concerns we looked for something that was closer to what my requirements were. Once we came to an agreement It was Done and I purchased a new 2018 truck. More
Check engine light Had to make extra trips to town to leave vehicle and pick up said vehicle. They claim they fixed it and it was returned with check engine still on. Ha Had to make extra trips to town to leave vehicle and pick up said vehicle. They claim they fixed it and it was returned with check engine still on. Had to bring back on a Monday so they could fix the same problem. Super inconvenient and wasted time. More
Service repair Very kind and respectful. GREAT customer service! Offered to take me home while my vehicle was being serviced. Awesome experience! Reasonable time fra Very kind and respectful. GREAT customer service! Offered to take me home while my vehicle was being serviced. Awesome experience! Reasonable time frame for service needed. More
Always the best buying experience. Dean, Chuck, Gary and Mike went out of their way to make sure we had a great experience and an awesome deal. Service like this is why we keep coming Dean, Chuck, Gary and Mike went out of their way to make sure we had a great experience and an awesome deal. Service like this is why we keep coming back. Thanks again! More
Job well done! My wife took the car to Quick Lube for an oil change and they realized that the car was due for a tire rotation as well. Not able to wait that long, My wife took the car to Quick Lube for an oil change and they realized that the car was due for a tire rotation as well. Not able to wait that long, they quickly arranged for a loaner. She was able to grab lunch and return to work on time. Great reaction time! More
Oil change and more The service was reasonably quick as there were two people ahead of me. The review of other areas indicated some other items needed attention as well. The service was reasonably quick as there were two people ahead of me. The review of other areas indicated some other items needed attention as well. I guess when I (and others) get into the vehicle we seldom notice the subtle degradation of things like wiper blades or cabin air filters. I'm glad to get them replaced before they become problematic. More
Another great expierence This is our second vehicle purchase from Chase. He always finds us the best deal, and puts us in exactly what we need! Bocker is our dealer for life! This is our second vehicle purchase from Chase. He always finds us the best deal, and puts us in exactly what we need! Bocker is our dealer for life! More
Very professional and personable Brandon was very personable and no pressure he went out of his way to answer all questions after the sale he voluntarily come into the dealership on h Brandon was very personable and no pressure he went out of his way to answer all questions after the sale he voluntarily come into the dealership on his day off so I could get the vehicle picked up earlier than expected More
Great experience! Couldn’t have been more pleased with my first service done at Bocker Auto Group since purchasing my car last December. It was easy to schedule appt o Couldn’t have been more pleased with my first service done at Bocker Auto Group since purchasing my car last December. It was easy to schedule appt on line with many days/times to choose from. Customer service was great. Would highly recommend. More
Buying a used car. Great experience! Very satisfied with everything. A great deal. Friendly people. Very helpful personal. Would and have recommended the dealership to o Great experience! Very satisfied with everything. A great deal. Friendly people. Very helpful personal. Would and have recommended the dealership to other people. I will be back when I need my next vehicle. More