Bishop Maserati Alfa Romeo
Hurst, TX
Filter Reviews by Keyword
By Type
Showing 1,273 reviews
Alfa Giulia Recall Everything done in one hour, car cleaned and good to go. I use Essence for my Maserati as well and their prices are very reasonable for an authorized Everything done in one hour, car cleaned and good to go. I use Essence for my Maserati as well and their prices are very reasonable for an authorized dealer. More
Great experience Highly recommend this dealer, saw several cars on Car Gurus at the dealer that we wanted to look at that fits our needs perfectly in price range we we Highly recommend this dealer, saw several cars on Car Gurus at the dealer that we wanted to look at that fits our needs perfectly in price range we were looking in. Internet Manager, Justin, was personal and professionally. Felt we were getting Maserati attention for price of a used car. Transaction was quick. Highly recommend. More
Poor communication and unexceptable loaner conditions Not impressed with the service department.. The loaner I was given smelled like cigarettes and was not wash inside or out... Do to the inconvenience Not impressed with the service department.. The loaner I was given smelled like cigarettes and was not wash inside or out... Do to the inconvenience I was offered a detail inside and out which did not happen.. I will say that they were nice enough to fill my vehicle before handing it over... More
Very good experience The car was prices to sell and the sales man didn’t waist my time either . I highly will recomrecommend to visit them very good customer service . The car was prices to sell and the sales man didn’t waist my time either . I highly will recomrecommend to visit them very good customer service . More
Marco - superstar saleman It was my distinct pleasure to work with Mario on the sale of the Chrysler 300 C. He understood my needs and, working with Danny, was able to secure t It was my distinct pleasure to work with Mario on the sale of the Chrysler 300 C. He understood my needs and, working with Danny, was able to secure the financing that was right for me. Even though it was a very busy Saturday afternoon, Mario kept me up to date on the process and always made me feel like I was his number one priority. I am totally satisfied with my buying experience at Essence Maserati Alfa Romeo! More
Impeccable reputation This is a company of passionate professionals who go above and beyond to help there clients, specifically the service department management staff, Ron This is a company of passionate professionals who go above and beyond to help there clients, specifically the service department management staff, Ron and Evan are top notch. They are honest, effective, punctual and have a no BS policy. I have many options for service on my Maserati and drive extended distance to do business with Essence Maserati. don't be fooled with company's like park place you are only a number and will be treated as such as soon as you drop your car off. I have never been disappointed with Essence and will be a life long customer for all my exotic car needs. Simply put these guys are the real deal. And I'm not easy to please. More
Service expectations Went in for my first oil change. Disappointed that I don’t get a report on what they did to my car etc. didn’t receive a car wash which I have gotten Went in for my first oil change. Disappointed that I don’t get a report on what they did to my car etc. didn’t receive a car wash which I have gotten previously at my other car dealerships that I have owned before. Didn’t give any details on anything. So far my experience at this dealership hasn’t beeen great and I would assume more being a high end dealer. More
They go above & beyond Beyond the ease of the Sales Experience --- they come through on their word. When they say they will fix items after the sale they really do what the Beyond the ease of the Sales Experience --- they come through on their word. When they say they will fix items after the sale they really do what they promise. Adam is our go to guy. Would recommend him to anyone looking for a new vehicle. Their customer service & their inventory is far beyond what you'll find at any other lot. Stop here first! More
Would Purchase Here Again Everybody here was very nice and respectful. Nobody was pushy and this was an awesome experience! Mario was awesome and did such an awesome job!! Everybody here was very nice and respectful. Nobody was pushy and this was an awesome experience! Mario was awesome and did such an awesome job!! More
fast and easy I hate going to a dealership and have to wait for hours before I can decide whether or not I am able to purchase a vehicle, Whith their online servic I hate going to a dealership and have to wait for hours before I can decide whether or not I am able to purchase a vehicle, Whith their online service I wa able to get preaproved and I wa there for maybe 36 signing papers no hassle no going back and forth with negotiations. More