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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,273 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,273 reviews

November 08, 2018

Pleasant Experience Deal was easy, no pressure and enjoyed working with everyone. They had a large inventory, but did not have the color combination we wanted, so we were More

by JR
Recommend Dealer
Yes
Employees Worked With
Rami Rassas
November 07, 2018

Amazing experience We live in Florida but couldn’t find the deal I was looking for on an Alpha Romeo Stelvio Ti Sport. So I look in Texas and found Ayman at Essence Ma More

by jusserbear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman M
November 05, 2018

Great service, amazing staff We came in for routine maintenance and it turned out we needed a level 4 servicing (about a 10 hour job) but our appointment was at 3 pm so there was More

by ryanpickens13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John (service rep?)
November 05, 2018

Exceptional Service Rami was very quick to respond we were able to do everything over the phone. He had all the paperwork ready when I got there. Easiest and fastest ca More

by C Greenwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Rassas
November 05, 2018

Sales, and financing teams seemed out of sync. Sales guy promised one thing, finance team drew up something completely different on the paperwork. It was frustrating to convince the finance team of More

by vinchopra27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Rojas, allen johnson
Nov 06, 2018 -

Bishop Maserati Alfa Romeo responded

I apologize for the lack of communication between the sales and finance departments. We pride ourselves on our transparent pricing and take it as a personal failing that you feel as you do. Given the complexity of the various manufacturer sales incentives it is important that we communicate all of the various pricing scenarios and confirm understanding. In this case we faile and for that I apologize. We hope going forward you enjoy you new vehicle and have the opportunity to regain your trust. Kirk Frederick

November 01, 2018

One VERY Happy Customer Al from sales was extremely professional and helpful and provided the utmost excellent service possible. He made the process of getting a new car such More

by veevaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Hamad
November 01, 2018

Always a pleasure. Even though my problem was something they couldn't help me with, they went above and beyond trying to help me. They are all very kind. When my lease i More

by DIANAMARIEKERSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylee S., Randall Bush
October 31, 2018

Great Experience with such an easy process Al was great from the minute I walked in. I had talked to him over the phone before coming in so he knew I was on my way. He showed me the exact car I More

by Feras91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Hamad
October 31, 2018

Happy customer I recommend my sister to Al. He was extremely helpful and friendly. My sister left a happy customer and is extremely satisfied with her purchase. More

by Jay just Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Warren, Ala Hamad
October 30, 2018

quick, responsive Quick, responsive. Have used them several times. Should consider expanding to Dallas. Like the internet so that I can work while waiting for work to More

by AndrewChalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Bush, Brandon L., Keisha B.
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