Giant Recreation World OB
Ormond Beach, FL
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211 Reviews of Giant Recreation World OB
Smooth operation/sales We brought our GRW 2015 Apex/Coachman in for service and mentioned I needed more room for I am a Disabled Vet. Wendy was very helpful as she was with We brought our GRW 2015 Apex/Coachman in for service and mentioned I needed more room for I am a Disabled Vet. Wendy was very helpful as she was with our service and prior purchase, we were then introduced to Johnny a salesman who was also a cheerful man with many stories. In the rain Johnny, my wife and I dodged the rain for an hour off and on. He made the adventure pleasant and after several showings he made my wife very happy with the last one. A freedom 32 footer w/3/slide outs ,lots of storage, very roomy ,nice bath and bedroom, plus a couch(fold out, two swivel recliners, dinette table, island kitchen, large flat screen tv) fireplace/heater and so much more."SOLD". Rhichard in service was so detailed and went above and beyond to have everything in top notch condition, as was Doug in sales. Richard, Johnny and Doug made sure our new RV was ready to go and they did an outstanding job.David in finance was a smooth operation and helped us along with Johnny (sales) get the most bang for our buc. We were given a 200 dollar coupon for the store and we met Julie in the store who helped us with some last minute goodies and an additional 10% savings. From the moment we entered till we left everyone met us with courtesy and all were very helpful and not pushy for a sale but to help us make the right decision and we are thankful and very happy. That is how you do good business. Thank you to all Roxane and "Ranger" James Tyler. PS. I have and will continue to refer our friends and theirs to visit /purchase a RV from GRW Ormond Bch. More
Apex Nano We purchased the Apex Nano from New York and signed the paperwork once we arrived in Florida. The entire process was smooth and pleasurable. We will d We purchased the Apex Nano from New York and signed the paperwork once we arrived in Florida. The entire process was smooth and pleasurable. We will definitely be using GRW in the future. More
1st RV Went to GRW after visiting a few other dealerships and found a pre owned travel trailer that had the features and price that we were looking for. Denn Went to GRW after visiting a few other dealerships and found a pre owned travel trailer that had the features and price that we were looking for. Dennis assisted us in finding the unit that was right for our needs. Doug went the extra mile and delivered the unit the next morning. Great service! More
Just a great experience! We met Matt on a Sunday afternoon "drive by," i.e we really hadn't planned to stop in. That was 4 or 5 months ago, and we were totally candid with hi We met Matt on a Sunday afternoon "drive by," i.e we really hadn't planned to stop in. That was 4 or 5 months ago, and we were totally candid with him that we were just exploring this idea and starting our due diligence. He said that was fine and then took us through 4 Class A's, which is what we thought we wanted. We spent the next few months visiting other dealers but always came back to Matt as our ideas evolved...through 5th wheels back to Class A and ultimately to a new or used Class C, which is what we bought! Can't say enough positive stuff about the whole Giant Rec World team. Matt has the patience of a saint and the product knowledge that far outshined any of his competitors. Doug did an exceptional walk-through/explanation of the coach on delivery; Dan in parts was amazingly accommodating; and Dave in finance made that part of the process as painless as possible! Great team, great place to do business. More
30 RLS I decided that it was time for a larger camper. We upgraded into a 30 RLS 5th Wheel. Excellent customer service, the sales team spent the afternoon ma I decided that it was time for a larger camper. We upgraded into a 30 RLS 5th Wheel. Excellent customer service, the sales team spent the afternoon making sure we were in the model we needed. It was nothing but a professional experience from start to finish. More
Great experience. Made a large purchase very enjoyable and Phil, cowboy and Doug were all amazing to work with. A special thank you to Doug for an outstanding delivery. He was very patient and thorough in the Phil, cowboy and Doug were all amazing to work with. A special thank you to Doug for an outstanding delivery. He was very patient and thorough in the delivery and explanation of our new coach. Cowboy and Phil were awesome too. They went out of their way to make sure we understood everything and was happy with the deal received. More
new customer purchase All the personnel were courteous and informative. As newbies, we asked many questions about our purchase and were made comfortable with the responses. All the personnel were courteous and informative. As newbies, we asked many questions about our purchase and were made comfortable with the responses. During our walk-thru, Doug Rogers took time to answer our questions and patiently demonstrate various functions . We never felt hurried. During a couple impromptu visits to the dealership, Dennis Miller gladly stepped forward to answer questions in the absence of our salesman. More
Brought a R, V. Great people very helpful ,the best service. We thank all the people who worked with us. thank you all ,Tommy was a great sales man thanks Ray and C Great people very helpful ,the best service. We thank all the people who worked with us. thank you all ,Tommy was a great sales man thanks Ray and Chris Ward More
Purchase Awesome and friendly staff made everything easy. In and out in pick up Process. Explained how everything worked and demonstrated how to set up. Th Awesome and friendly staff made everything easy. In and out in pick up Process. Explained how everything worked and demonstrated how to set up. Thank you More
On the road again!! This dealership gets a 10 star rating. We have purchased 5 different motorhomes and this place is so well organized that all your questions are answ This dealership gets a 10 star rating. We have purchased 5 different motorhomes and this place is so well organized that all your questions are answered. This group is so friendly and they go out of their way to help. We found our motorhome at their other other site and Matt had it brought over on his day off. He said, "take all the time you want to check it out." We had several items added and Doug made certain they were installed properly. With a smile, too!! And.... we didn't even want a new motorhome. We were camping and just stopped by. What a pleasant surprise. What a great group of people. More