Patrick Subaru

No pressure. Responded to emails quickly. Good price. We were looking to replace our 10+ year old minivan with a good size, AWD SUV. We wanted something reliable, safe, and comfortable. Test drove the Asc We were looking to replace our 10+ year old minivan with a good size, AWD SUV. We wanted something reliable, safe, and comfortable. Test drove the Ascent on Black Friday and spoke to the Chris Rodgers about pricing. Also told him that I'd be looking at other makes as well. There was none of the "what will it take to put you in this car today" tactics. He just thanked me for coming in, told me to contact him with any questions, and wished me luck in my search. After looking at some other cars I decided that the Ascent was my number 1 choice. I checked around at other dealers but found the pricing at Patrick to be very competitive and their willingness to negotiate without pressure to be refreshing. They also were very transparent with their price quotes ... here's the MSRP, our discount is X, there's an additional Y discount if you arrange financing through us, dealer/doc fee is Z... All of this was done via email and while the responses were from several different people (Joe Dineen, Susan Matteo, ...) they were all pleasant, no pressure, and knowledgeable in answering the questions I had. After we agreed on a price we talked about the trade in value for the van. I received fair value for it so we made the deal. When we brought the van in to complete the deal Joe Dineen was there to help wrap things up. He understood that there were a lot of memories for us with the van and didn't try to rush us through the paperwork... he even asked my wife for her permission to move the van out back when we were done. Silly, I know, but it made us both feel better about it. We wrapped up the deal with Bob Bernier from the finance department. He was very thorough and patient, making sure he answered any questions we had before moving on. He offered us information on extended warranty/repair plans, explained what was included, and let us consider them without pressuring us at all. We would not hesitate to recommend Patrick Subaru to other buyers. More

Knowledgeable, Efficient and Fair Just purchased our fourth car from Patrick Subaru and couldn't be more pleased with the experience. Our salesperson for all four deals has been Joe D Just purchased our fourth car from Patrick Subaru and couldn't be more pleased with the experience. Our salesperson for all four deals has been Joe Dineen and he is incredibly easy to work with - courteous, patient and interested in making sure we get what we want and no more. The finance person, Robert Bernier, thoroughly explained all of our options and answered all of our questions. We'll be back! More

Under very stressful conditions, I could rely on them Under very stressful conditions, I called Patrick to replace a car that had been totaled. They were so helpful and understanding. Everyone that I de Under very stressful conditions, I called Patrick to replace a car that had been totaled. They were so helpful and understanding. Everyone that I dealt with, from financing to sales to service, was reassuring and made the process go so smoothly. From the finance manager to my sales rep and everyone else who managed to find just the car that I wanted in short time, I did not have to worry about a thing. It is quite something to have confidence in a dealership based on my previous experience and be treated like family in a most stressful circumstance. Not to mention, the old Outback saved lives in our family! So I wouldn't think of buying something else. Thank you to everyone at Patrick. More

Friendly and knowledgeable, a stress-free experience Went along with my boyfriend last year as he bought his first Subaru. Michelle helped us, and the whole process was informative and went very smoothly Went along with my boyfriend last year as he bought his first Subaru. Michelle helped us, and the whole process was informative and went very smoothly. When I needed a new car, I knew exactly where to go. Michelle helped me through the preparation stages, the test drive, and the sale painlessly. She was very friendly and incredibly knowledgeable, never pressuring and always providing details to ensure that I was getting what I wanted. As this was my first real car buying experience, I wasn't entirely sure what to expect, but Michelle was so patient and kind, and explained everything fully, that I was never uneasy at any step. I feel very good about my experience and am extremely happy with my new Subaru. Thank you, Michelle! More

Great sales rep No pressure sale and got what I wanted. Plenty of inventory to choose from. I recommend Michelle to anyone looking to buy/lease/trade. Thanks again! No pressure sale and got what I wanted. Plenty of inventory to choose from. I recommend Michelle to anyone looking to buy/lease/trade. Thanks again! More

Easy un stressful and not like a stereotypical dealership I recently went in to buy my daughters first car. She loves subaru and we went to Patrick Subaru in Shrewsbury. We were helped by Michelle and she mad I recently went in to buy my daughters first car. She loves subaru and we went to Patrick Subaru in Shrewsbury. We were helped by Michelle and she made the process fun and easy. I will be returning next year when its time for my sons first car! More

Car buying made easy Joe made car buying easy. He was friendly, knowledgeable and atentave throught the whole processes. I came in educated and researched ready to buy one Joe made car buying easy. He was friendly, knowledgeable and atentave throught the whole processes. I came in educated and researched ready to buy one car. Based on my needs joe recommended a car that was a much better fit for me. More

No pressure and a very fair deal Joe was great to work with. He was knowledgeable, friendly, and easy to work with. I shopped around at a number of dealerships and did my online res Joe was great to work with. He was knowledgeable, friendly, and easy to work with. I shopped around at a number of dealerships and did my online research through Consumer Reports, KBB, and Edmunds. I got a good deal on my new Crosstrek and would recommend Patrick Subaru and Joe Dinneen to a friend. More

Outstanding service Michelle was hands down the best car sales person I have done business with she was knowledgeable and pressure free. I came in when the dealership was Michelle was hands down the best car sales person I have done business with she was knowledgeable and pressure free. I came in when the dealership was almost closing and was still treated with a smile. If your looking for a new car this is the place to go! More

New Ascent Just purchased a new Ascent and couldn’t be happier. All staff were knowledgeable and made the process very easy. We would definitely work with them Just purchased a new Ascent and couldn’t be happier. All staff were knowledgeable and made the process very easy. We would definitely work with them again on our next Subaru and recommend them highly to others. More