Hyundai of Chantilly

Professional staff Very professional staff from the moment you walk into the dealership. No high pressure sales approach. The dealership was spotless with a nice showr Very professional staff from the moment you walk into the dealership. No high pressure sales approach. The dealership was spotless with a nice showroom. I was shown around the store by the salesman including the garage area where the cars are serviced as well as introduced to key personnel like the technical advisors. I was made to feel that this was a place I could trust my new car to. My sales agent, Matthew, made my experience seamless and was very knowledgeable about the car I was going to purchase. I was treated as though I was purchasing a brand new car, not a used car. More

Terrific Experience We were greeted by Mudaser Jaura. He was very professional, knowledgeable, and had a great sense of humor. He really made the entire experience terrif We were greeted by Mudaser Jaura. He was very professional, knowledgeable, and had a great sense of humor. He really made the entire experience terrific. The General Manager and the finance manager were also great to work with. We purchased the perfect car and will happily make the 2 hour drive for future purchases. More

Very understanding and accommodating experience. They responded to my emails, set up an appointment and was straight forward. Something about my experience that stuck out was that Matt listened to me They responded to my emails, set up an appointment and was straight forward. Something about my experience that stuck out was that Matt listened to me. I had done research and asked him for what I wanted. He told me what he could do. I did do some research up front, but Matt worked with the manager to accommodate me and make sure we ended up with a deal. It was my first buying experience and really enjoyed Chantilly Hyundai. More

Informative, personal and courteous Great car buying experience. Mudaser Jaura took the time to show me every feature on several cars. He allowed me test drive several models. He worked Great car buying experience. Mudaser Jaura took the time to show me every feature on several cars. He allowed me test drive several models. He worked with me to understand my goals. Nariman Sultanzada worked me to ensure I was comfortable with purchase financing. All around terrific experience. More

Discrimination Worst Dealership ever ! PLEASE DONT GO HERE NO MATTER HOW MANY DEALS AND COUPONS THEY HAVE. I went it today for a oil change and had a 2 o'clock app Worst Dealership ever ! PLEASE DONT GO HERE NO MATTER HOW MANY DEALS AND COUPONS THEY HAVE. I went it today for a oil change and had a 2 o'clock appointment, I got seen immediately and my car was ready quicker than normal . I then get in my car and before I left something told me to check my fluids , oil and everything they touched . As I proceed to get out my car I tried to get my hood latch open it wouldn't open so a technician offered to help out so he couldn't get the hood open . Eventually we opened the hood so I noticed my fluids and oil were low , how can this happen if I just paid for it to get done . So the technician advised me to drive back around so here I am a 2nd time in line so a employee said can he help an I explained what was wrong so he tried to add fluids in my car while I was standing there then took my car back to the service part to fix my hood latch . They bought it out on 15 min and tried to spray lube on it. Still a issue . So I ended up asking to see the manager so he came out his name is Jason Rankin we talked for about 15 min with him the entire time Pretty much telling me I'm wrong and lyin . I was flattered how he called me a liar and I'm a customer . Then I asked for another manager which was the General Manager name : Ash Rezk, which also called me a liar and his technicians know what they're doing etc, He proceeds to stand up throw his card in my face stand up in his chair while I'm still sitting and yells Get Out!, and threatens me to get out or he will call the police I then told him to go ahead , the police shortly arrived and cleared Things out but I was flattered at the disrespect, discrimination,and attitudes of these managers Ash Rezk and Jason Rankin please don't go here I came in for a oil change and left with a broken hood , no fluids and low oil these guys should be fired and this Hyundai really needs a evaluation! I will be going to court for property damage. More

Amazing sales personnel! Bought a used car with my goddaughter yesterday. Amin Jaddi was our salesman. He exceeded all our expectations. he was proactive, patient, courteous, Bought a used car with my goddaughter yesterday. Amin Jaddi was our salesman. He exceeded all our expectations. he was proactive, patient, courteous, and knowledgeable. He went above and beyond with her loan which was co-signed by her mom in Washington state. I highly recommend this dealership and our salesman, Amin Jaddi. More

Blown away-Great service My lease was due to expire in less than a month. I returned to the original dealership. It was one of the worse experiences I've ever had! My sister r My lease was due to expire in less than a month. I returned to the original dealership. It was one of the worse experiences I've ever had! My sister recommended Hyundai of Chantilly. I arrived and right away I was blown away. No one rushing up to you. The inside is airy, and bright. The actual sales person was terrible. He was new and didn't know the cars and specs of each vehicle (understandable). He also didn't listen to my desired features, color etc (apart of giving great customer service). I guess me asking so many questions he needed help. He returned with Markell the sales manager (also new). Again I explained my situation, desired features, color etc. Immediately Markell went to work. He made my car buying experience pleasurable. VERY knowledgeable of specials, rebates car specs etc. Once financing was done I was handed back to the sales person - he did NOT walk me through the car's features! Nor did he setup the navi, there were no wheel locks - nothing!. HE is my only complaint! Everyone else was awesome - Markel Robinson, Sales Manager, Charlie Singleton, Executive Sales Manager and Mahmoud Elwaraky, Finance Director - ALL OUTSTANDING customer service. I would definitely recommend them to friends and family. More