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Shults Resale Center of Dunkirk
Dunkirk, NY
672 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield.
Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000.
With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 672 reviews
December 08, 2019
"There"s No Place Like Home" It is so nice to be able to buy locally and receive the best care and service possible. '"THANK YOU" to Jennifer DePasquale who made buying a new vehi It is so nice to be able to buy locally and receive the best care and service possible. '"THANK YOU" to Jennifer DePasquale who made buying a new vehicle a fun and enjoyable experience. Her business card reads, "If you love a car you see, come check it out with Jen D." She truly will work hard to find you what you are looking for and will love! "THANK YOU" also to Mike Dougherty, Fritz Boettcher, Jim Gennock, Matthew Turner and the entire Shults staff. A GREAT HOMETOWN TEAM!!! More
by beckydix
Employees Worked With
Other Employees :
Matthew Turner, Fritz Boettcher
Helpful December 04, 2019
Car Buying Reimagined This is car buying reimagined! Mike was honest, efficient and hassle-free. He was able to find the pre-owned car we wanted within a couple weeks and h This is car buying reimagined! Mike was honest, efficient and hassle-free. He was able to find the pre-owned car we wanted within a couple weeks and had it delivered to us shortly-after. We never knew buying a car could be so easy and stress-free. Highly recommended. Thanks, Mike! More
by Ron & Marlena
Employees Worked With
November 30, 2019
Friendly and fast service Jennifer and the people here are very friendly and very helpful. I would definitely recommend this place to my family and friends. And the service was Jennifer and the people here are very friendly and very helpful. I would definitely recommend this place to my family and friends. And the service was fast. More
by Waterman866
Employees Worked With
November 26, 2019
Excellent. Fully satisfied! We were completely satisfied with our car purchase at Shults Resale in Dunkirk. Our sales representative was Mark Morello and he was never pushy, but We were completely satisfied with our car purchase at Shults Resale in Dunkirk. Our sales representative was Mark Morello and he was never pushy, but rather courteous and helpful and a pleasure for us to deal with. Although the negotiation and purchase was handled by me, the car is for my wife to drive and so after dealing with me for hours, when we picked the car up in the evening, Mark spent over an hour showing my wife the many features on the car - a 2018 Taurus Limited. Shults Sales Manager Mike Daugherty was also excellent to deal with and met our every expectation, as did Fritz Boettcher with the financial and licensing. Completely satisfied. More
by Mike and Diane
November 26, 2019
Amazing! I couldn’t be more happier with my 2016 Ford Explorer. This is my second car I purchased with them and I will not go anywhere else. Their employees ar I couldn’t be more happier with my 2016 Ford Explorer. This is my second car I purchased with them and I will not go anywhere else. Their employees are so helpful and friendly they will help you find the right car. Shults deserves 5 stars! More
by tiarrah.jones25
Employees Worked With
November 25, 2019
Easiest and relaxing Jenn was very helpful with the whole process. I was in a tight spot after totaling my car and when I called her and told her what I needed and wanted Jenn was very helpful with the whole process. I was in a tight spot after totaling my car and when I called her and told her what I needed and wanted she pretty much took care of it More
by machodejesus19
November 25, 2019
these people go out of their way for you these people treat you like family and have never been turned away this is my forth car with them. i will never go anywhere else these people treat you like family and have never been turned away this is my forth car with them. i will never go anywhere else More
by wseekings
Employees Worked With
Fritz Boettcher
November 21, 2019
More than pleased. This is the second car I bought from them and I don't have any complaints about any aspects of the dealership or the service. Actually, this was the o This is the second car I bought from them and I don't have any complaints about any aspects of the dealership or the service. Actually, this was the only place I looked. Mike seemed to know what I wanted and relayed it to Fritz Wednesday morning and that afternoon I drove off with my new car. Good coordination. More
by tonygreg88
November 21, 2019
Great buying experience! Stress free! Jenn D. is so friendly, accommodating, and helped me find the vehicle I wanted. Mike, Jenn, and Jim took care of all the details! They ma Stress free! Jenn D. is so friendly, accommodating, and helped me find the vehicle I wanted. Mike, Jenn, and Jim took care of all the details! They make car buying so easy! Love my new car! More
by shas22
November 19, 2019
Great Experience Looking for a new car can be exciting but also stressful, I stopped at Shults in Dunkirk where I met with Mark, I explained to him what I was looking Looking for a new car can be exciting but also stressful, I stopped at Shults in Dunkirk where I met with Mark, I explained to him what I was looking for and how much I wanted to spend. He was very helpful showing me cars that were what I needed, he answered my questions honestly, helped me find exactly what I wanted in terms of price & condition! I am very happy with my new car! Thank you Mark for all your help, and answering a lot in my questions 😊 And I had many! More
by Dianemarie
Employees Worked With
Mark Morello
