Colonial Hyundai

always receive excellent service our service person Reuben went above and beyond to help with the car inspection, even helped update our registration which we had neglected to do.. H our service person Reuben went above and beyond to help with the car inspection, even helped update our registration which we had neglected to do.. He is a keeper! thanks! More

Thanks Lou. Lou is the best salesman ever and we are very grateful to have the opportunity to work with him. Our new Palisade is a great vehicle. Lou is the best salesman ever and we are very grateful to have the opportunity to work with him. Our new Palisade is a great vehicle. More

Inspection Car is just 6 mo old. Needed inspection and emission. Done in 25 minutes. Amazingly fast. I am pleased with dealer service so far. Thanks Car is just 6 mo old. Needed inspection and emission. Done in 25 minutes. Amazingly fast. I am pleased with dealer service so far. Thanks More

Keeps my car running well Came in for my routine oil change. Donna makes sure that my car stays in perfect working order. It's a 2008 and still runs well. Came in for my routine oil change. Donna makes sure that my car stays in perfect working order. It's a 2008 and still runs well. More

car service I had a brake issue on Wednesday afternoon and they created an opening so they could see me Thursday morning. I was so grateful that they did not make I had a brake issue on Wednesday afternoon and they created an opening so they could see me Thursday morning. I was so grateful that they did not make me wait days. They also gave me a heads up about other things that I should consider at this point in the car's life (120,000 miles) to keep the car running smoothly. I appreciated their help. More

Great experience After being turned down by numerous dealerships because of low credit and money owed on a current car Lou at Colonial Hyundai helped me get into a saf After being turned down by numerous dealerships because of low credit and money owed on a current car Lou at Colonial Hyundai helped me get into a safe 2020 Elantra. More

Quick service I had an oil change, tire rotation, inspection & emissions done in less than 2 hours. They went over everything they found or didn't find and recomm I had an oil change, tire rotation, inspection & emissions done in less than 2 hours. They went over everything they found or didn't find and recommendations. More

Not happy with diagnostics I bought my 2nd car from Colonial Hyundai Downingtown....Katie Schaffer First, I had to bring the car back because it needed an oil change that should I bought my 2nd car from Colonial Hyundai Downingtown....Katie Schaffer First, I had to bring the car back because it needed an oil change that should have been done before being sold. Then I brought the car back in for service because I was experiencing issues with the transmission where the engine would rev while the transmission was catching up. I left my car there all day and when I picked it up, they said they couldn't get the car to display what I had described. This determination came from a 4 mile drive and no diagnostic. No transmission flush or factory reset was recommended. I was so mad, i stopped bringing my car in for normal service and instead went to a local mechanic. As my car continued to display this revving of engine, I became more and more frustrated. Finally, it happened when I had a passenger in the car (four times in an hour) and they told me I was definitely having transmission issues I needed to get my car into the shop immediately before my warranty ended. I scheduled an appointment and explained why I hadn't been in. JP, who is wonderful to work with, explained that what Hyundai recommends and I ultimately went with his recommendation. However, I told them I had just had my transmission flushed 7,000 miles ago and they still did the flush. I also had an oil change, or at least was charged for one, but a new sticker was not put on the window. Now I have to go back. It is still to early to tell if the flush and reset has worked or not. So far so good, and I hope the issue has finally been resolved. I just wish this had been taken care of when I initially bought the car and brought it in. Honestly, I shouldn't have been charged for this service if the car had been quality inspected before sold. My interactions have been wonderful just not happy with the lack of effort diagnosing the transmission with my car years ago. More

Lax attention to detail For the 2nd time in a row when I brought my car into be serviced I came out the following morning to find fluid dripping from the passenger side of th For the 2nd time in a row when I brought my car into be serviced I came out the following morning to find fluid dripping from the passenger side of the car and a bluish fluid pooling the front wheel and running out of my garage. The first time this happened I was alarmed as there also appeared to be black oil mixing in with the blue fluid. I alternated my schedule and immediately brought it back to the service department. I was told at that time that the radiator must have over flowed when they opened the cap and the fluid had pooled in a tray in the front of the car. Today I did not have time to do that and just assumed that is what happened again. I have had this care for 6 years - always serviced by Colonial - and this was not my past experience nor one that I hope is what I can expect in the future. I do not appreciate having to wash down the floor of my garage especially in this weather. More importantly I question if the antifreeze level in my car is optimal. If you have hired new personnel to do the service my rating of them s no longer 5 star. Donna Feliciano still gets at 5+ rating from me. More

Easy buying experience with knowledgeable staff My experience at colonial was great! Michael was friendly, knowledgeable, and helpful every step of the way. I had to wait to get the car since it was My experience at colonial was great! Michael was friendly, knowledgeable, and helpful every step of the way. I had to wait to get the car since it was not in inventory yet - Michael kept me updated regularly and took cate of things when the vehicle arrived. Recommend this dealership! More