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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,421 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,421 reviews

November 30, 2020

As always I schedule work through Chuck Anderson on my vehicles and have peace of mind know they will get the job done. I know they’re going to do it right the first time and take and discuss what needs t More

by TIMMYJ.CALLAWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Nov 30, 2020 -

Chuck Anderson Ford responded

You guys are like family, we look forward to your next visit!

November 28, 2020

My family has been doing business with them for years. Great Dealership and place of business with a great service department especially the Quick Lane department. More

by F150Dude19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Bichara
Nov 30, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 28, 2020

The service dept was wonderful. We were in and out in no time and they diagnosed the problem very quickly. We have been very impressed now and will continue to come back!! More

by heathervanbebber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Nov 30, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department, we can't wait to see you next time!

November 28, 2020

It was good. The work was done right and on time. Will definitely go back for future work. They was very friendly and nice. Thanks More

by dmsiebz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Nov 30, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We're happy we were able to meet or exceed your expectations!

November 25, 2020

Wonderful experience purchasing a new truck at Chuck Anderson’s. Ricky was awesome. Low key and nobody was pushy at any time. Gave me what I wanted for my trade in and just a wonderful experience. Thank More

by Kerry.ayres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Chuck Anderson Ford responded

Beautiful truck! We hope you love it for years to come!

November 25, 2020

Very impressed with the sales service. No pressure, no games, no hassle and customer focused! I highly recommend this dealership for this kind of service. Thank you Dreke! More

by hap.2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke, Elias Bichara
Nov 30, 2020 -

Chuck Anderson Ford responded

Thanks for the kind words about your recent experience with our sales department!

November 21, 2020

N/A. Do not need to.comment. This is tooo many words for a survey. I don’t like the idea of being forced to write something you should already be good at. More

by Shooter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Nov 23, 2020 -

Chuck Anderson Ford responded

Thanks for the 5-star review! Unfortunately, DealerRater requires a 25-word minimum and will delete this review once they see it due to the content.

November 19, 2020

Love this place! Always up front and honest. Best Ford dealer service in Missouri. Friendly and Honest and got car done before appointment was scheduled. More

by wayneoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Nov 19, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate the opportunity to earn your business!

November 18, 2020

Thank you for going the extra mile when purchasing my vehicle. I will definitely refer others to your dealership & a special thanks to Scott. Thank You More

by Explorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall
Nov 18, 2020 -

Chuck Anderson Ford responded

Excellent, thanks for the great feedback!

November 18, 2020

The 2013 Escape belongs to my daughter. She’s tried several times to get my name off of this vehicle. Put under Monica Kixmiller name More

by Mojojune
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Heather Berger
Nov 18, 2020 -

Chuck Anderson Ford responded

Hello. We're not sure how your name was attached to your daughter's car. However, from this post I don't have your name or the particular vehicle's information to know which car to switch to your daughter. Please call our service department at 816-630-1700 and ask for Paul Palmer.

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