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Crown Cadillac
Watchung, NJ
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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238 Reviews of Crown Cadillac
August 19, 2022
I always have a great experience at crown cadillac service department. I would like to point out Freddy Biaez is a great service representative and is always informative and polite and helpful. He service department. I would like to point out Freddy Biaez is a great service representative and is always informative and polite and helpful. He makes car problems a lot less stressful because I feel like I'm in good hands when I speak with Freddy. More
by Chris@caddy
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Helpful June 23, 2022
Great dealership fixed my car. Professional service and very polite employees. This was my first visit and although it is further away from others...I will use this location for m Professional service and very polite employees. This was my first visit and although it is further away from others...I will use this location for my future needs. More
by celebrate2018
Employees Worked With
Freddy Baez
March 15, 2022
Great Service. Freddy Baez always delivers excellent customer service and is extremely reliable. Service department is always courteous. Freddy Baez always delivers excellent customer service and is extremely reliable. Service department is always courteous. More
by vortiz2735
Employees Worked With
Freddy Baez
February 24, 2022
I’ve bought my first Cadillac in 2001, at this dealership, and it’s still my favorite dealership , everyone greets me by name, it doesn’t matter if it’s sales or repairs !! Very grateful for each dealership, and it’s still my favorite dealership , everyone greets me by name, it doesn’t matter if it’s sales or repairs !! Very grateful for each and everyone working there More
by Olgamarialsilva3
Employees Worked With
Angela, and all mechanics , Mauro Digiuseppe, John OCarroll, Freddy Baez, David Stark, Paul OConnor, Debbie Oberlander
June 22, 2021
Beware, this dealership is very sketchy and has very bad customer service. I scheduled to see an SUV they had posted online and the day I tell them I was coming to see the vehicle they told me the vehicle w customer service. I scheduled to see an SUV they had posted online and the day I tell them I was coming to see the vehicle they told me the vehicle wasn’t available because the owner randomly decided to drive it. The next day they tell me to come back to see the vehicle and literally 10mins before I arrive they tell me the vehicle was sold. Knowing that I was traveling long distance (2.5hrs) to see the car. Be careful with these guys! More
by Ivandeirish
Employees Worked With
Cynthia Avecillas
June 12, 2021
I had already signed a lease for a Lincoln Nautilus and was going to take delivery in 4 days. My wife suggested we stop by Crown just to look. I wasn't very pleasant to Kevin and was a little curt with was going to take delivery in 4 days. My wife suggested we stop by Crown just to look. I wasn't very pleasant to Kevin and was a little curt with him but he was great and informative. We took a test ride and asked about colors. On our ride home we decided the XT6 was a better fit for us. I called Kevin later to confirm the deal. More
by Mike
Employees Worked With
Kevin Bachorik, Steve Hall
