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Crown Cadillac

Watchung, NJ

4.7
240 Reviews

1584 Route 22

Watchung, NJ

07069

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240 Reviews of Crown Cadillac

September 05, 2023

Always a satisfied customer with confidence that my vehicle was properly serviced by experienced technicians. More

by Missjea002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Sep 06, 2023 -

Crown Cadillac responded

We're delighted to know you trust the Crown Cadillac team with your vehicle. Thank you for being a loyal customer and sharing this positive review!

August 29, 2023

I have being going to crown Cadillac since I bought my first truck from then in 2006 and ever since the service always excellent I would recommend crown Cadillac to any one More

by Winstonlhinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 29, 2023 -

Crown Cadillac responded

It's an honor to have earned your longtime loyalty! Thank you for recommending Crown Cadillac. Safe travels, and we'll see you next time!

August 20, 2023

Service is always prompt & thorough. Very satisfied with crown sales & service departments! Always treated with utmost respect! More

by elspisso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez, Craig Sussner
Aug 22, 2023 -

Crown Cadillac responded

We're so glad to know you've had a positive experience with our sales and service departments at Crown Cadillac! We always aim for prompt, thorough service. Thanks for the review!

August 19, 2023

Great service advisor . Very helpful . Everyone is knowledgeable & explains thing in a good way . Will definitely recommend More

by blawlor32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Aug 21, 2023 -

Crown Cadillac responded

We're so glad to know you had a great experience with our service advisor at Crown Cadillac! We appreciate your recommendation and look forward to assisting you in the future.

August 16, 2023

Terrible service, dishonest service adviser said his name John I am not sure about his name , but I am sure he hate his management and this place , he treated us inappropriately and unprofessionally, he More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John , Mauro Digiuseppe
Aug 17, 2023 -

Crown Cadillac responded

Mel, I'm really sorry to read about your experience. It's important for us that all our customers are treated professionally and respectfully. Your feedback is valuable as it helps us improve our service quality. Please reach out so we can discuss this further and find a way to make things right for you - Thank you, Mauro DiGiuseppe - Service Manager - 908-561-2900 x 1126

August 16, 2023

I bought 4 Escalades from Crown Cadillac and I received A+ service over the last 13 years, I referred Crown Cadillac to all my family and friends. More

by ironmike8758
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John OCarroll, Freddy Baez, Wesley Jenkins
Aug 16, 2023 -

Crown Cadillac responded

We're so glad to know you've had a positive experience with us over the years at Crown Cadillac. Your referrals mean a lot and we look forward to continuing our A+ service for many more years!

August 15, 2023

All employees are professional, friendly and polite. I would recommend this dealership to anyone that’s interested in dealing with great people. More

by ckaas2grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Aug 16, 2023 -

Crown Cadillac responded

We're delighted to know you found our team at Crown Cadillac professional and friendly. Thanks for recommending us - we appreciate your support!

August 14, 2023

Wonderful Service Great Customer Rep Highly recommend Crown Cadillac service to all my friends and neighbors More

by garystire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Aug 15, 2023 -

Crown Cadillac responded

We're so glad to know you had a wonderful experience with our service at Crown Cadillac! Your recommendation means the world to us. Thank you for your support. We look forward to serving any future needs!

August 13, 2023

Very pleased with work and services Freddy baez was very helpful and informed me of everything thank you More

by Denver2ooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Aug 15, 2023 -

Crown Cadillac responded

We're glad to know that you had a positive experience with Freddy at Crown Cadillac! Thanks for trusting us with your vehicle's needs, and we look forward to serving you again in the future!

August 07, 2023

AWESOME VISIT FRIENDLY DEALERSHIP. VERY EFFICIENT. AND THOUGHTFUL. THEY HAVE BEEN MY HO TO DEALERSHIP. AL-SAMAD ALI SAWAB XT5 2018 CADILLAC. More

by SAWAB'S WORLD 🌎
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, Freddy Baez
Aug 07, 2023 -

SAWAB'S WORLD 🌎 responded

priceless

Aug 07, 2023 -

Crown Cadillac responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Crown Cadillac. Safe travels!

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