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1st Honda of Simi Valley - Service Center
Simi Valley, CA
65 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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65 Reviews of 1st Honda of Simi Valley - Service Center
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January 23, 2018
Oil change My service advisor, Don, was genuinely friendly and very helpful! My car is running great. They even washed it! (Fully washed! It was filthy when I br My service advisor, Don, was genuinely friendly and very helpful! My car is running great. They even washed it! (Fully washed! It was filthy when I brought it in and it looked amazing when I picked it up!) More
by Elharr06
Employees Worked With
Don
Helpful April 24, 2017
The service agent drops you longer for additional charges The service process is crazy. A guy I don't know if he is a sales comes forward and asks me to pay more for additional services that were not needed. The service process is crazy. A guy I don't know if he is a sales comes forward and asks me to pay more for additional services that were not needed. I know the things he talked about because I went to thousands oaks dealer on last service. In addtion the first honda charges You more, you will also have to wait many hours. They don't offer car wash like other dealers, they don't rotation tires that they promised to do. For better and reliable service, tryout other dealers surrounded by. More
by R12345678
Employees Worked With
Brad Sullivan
March 18, 2017
Service During a recent service visit, my problems and concerns were handled in a timely, and accurate fashion. I was treated with respect, and would recommen During a recent service visit, my problems and concerns were handled in a timely, and accurate fashion. I was treated with respect, and would recommend Simi Valley Honda. More
by intrepidor
Employees Worked With
Brad Sullivan
November 18, 2016
Great friendly service Rene was very helpful and friendly. I always have a good experience when I bring my car in. Thank you for great service. Definitely would recommend to Rene was very helpful and friendly. I always have a good experience when I bring my car in. Thank you for great service. Definitely would recommend to anyone More
by Jeffro8181
Employees Worked With
Rene
July 06, 2016
Great service, excellent communication Brad Sullivan - outstanding customer service and communication regarding maintenance schedule, very conscientious noting recall notice, explained repa Brad Sullivan - outstanding customer service and communication regarding maintenance schedule, very conscientious noting recall notice, explained repairs in detail, well done. April (cashier) unknown last name - friendly, courteous, efficient. More
by ack
Employees Worked With
April (cashier) unknow last name, Brad Sullivan
April 23, 2016
Service Department It went smoothly and all service employees were nice. Check in went smoothly and didn't have to wait long. Check in girl gave me an estimated time of It went smoothly and all service employees were nice. Check in went smoothly and didn't have to wait long. Check in girl gave me an estimated time of wait and my car was ready sooner. More
by Hondagrl2016
Employees Worked With
Sorry did not get names of employees. I was assisted by a young female who checked me in and another female at the payment counter.
March 19, 2016
Friendly and Quick! The super friendly and knowledgeable service department team was really helpful and the car service was really quick. I loved the free car wash too! The super friendly and knowledgeable service department team was really helpful and the car service was really quick. I loved the free car wash too! More
by Ebbydawn
Employees Worked With
Brad Sullivan
November 08, 2015
The service department is always the best!! Mike and the team in the service department are the best! I live in Ventura and always come to First Honda for all my servicing. They are fast, honest Mike and the team in the service department are the best! I live in Ventura and always come to First Honda for all my servicing. They are fast, honest, and super nice!! Definitely recommend them to friends and family. A+ as always guys, thank you!! More
by Nicole05
Employees Worked With
Michael Licalzi
November 02, 2015
Bad Service I bought my car in May and came out with squeeking break noise. The Manager Joe did not want to help me because his sales and employees did not take n I bought my car in May and came out with squeeking break noise. The Manager Joe did not want to help me because his sales and employees did not take notes of my calls. They directed me to Kia and now they are not willing to pay for the damages. I will contact the finance company and BBB. They do not honor their warranty. More
by jesscarrillo89
Employees Worked With
Joe Vece
September 11, 2015
service I highly recommend this place as the service is outstanding, respectful, honest , fast and courteous, I will always would do business with them ! Bein I highly recommend this place as the service is outstanding, respectful, honest , fast and courteous, I will always would do business with them ! Being fast and efficient is a great quality they have , never a problem More
by Italianreb
Employees Worked With
Rich, Brad Sullivan
