1st Kia of Simi Valley
Simi Valley, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 151 reviews
BEST CAR BUYING EXPERIENCE EVER! We had just left the Hyundai dealership in Westlake Village, honestly underwhelmed. Joshua Vafee opened the door to your dealership, welcoming us in. We had just left the Hyundai dealership in Westlake Village, honestly underwhelmed. Joshua Vafee opened the door to your dealership, welcoming us in. He asked the important questions right away: What model are you looking for? Is your credit score 720 or above? What do you want your monthly payment to be? We answered all the questions, went for a test drive & came up with a perfect deal for us. We didn't even have my trade in with us, Joshua came with me to our house in Oak Park and took it away! AMAZING service & experience from start to finish. We think the world of Arthur Alexander, your finance man as well. He did not try to "sell" us on anything. I have already recommended your dealership to 4 people this morning. Bragging about how well we were treated. More
Best Dealership Our Sales Consultant Joshua was very knowledgeable about the vehicle we were interested in. He is very energetic, has a great personality and treats Our Sales Consultant Joshua was very knowledgeable about the vehicle we were interested in. He is very energetic, has a great personality and treats all of his customers like they are equally special and important to him. Everyone else we met at the dealership was so pleasant and helpful. This was our best car buying experience ever. More
Excellent Customer Service Fantastic customer service by Joshua Vafee. I felt like we were family by the time I left the dealership. Everyone was so helpful and smiling. Fantastic customer service by Joshua Vafee. I felt like we were family by the time I left the dealership. Everyone was so helpful and smiling. More
awesome experience awesome knowledge and experience. Honest. Jackson was awesome! Thank You !! ] & all stuffs were also awesome, great vibe, attitude. smooth transaction awesome knowledge and experience. Honest. Jackson was awesome! Thank You !! ] & all stuffs were also awesome, great vibe, attitude. smooth transaction. Thank You i do recommend. . More
Best car buying experience ever Knowledgeable, no pressure sales rep made test driving, pricing, and purchasing the vehicle I wanted a no hassle experience. Fastest and easiest purch Knowledgeable, no pressure sales rep made test driving, pricing, and purchasing the vehicle I wanted a no hassle experience. Fastest and easiest purchase of a new car I have ever had. More
Quick, Professional Service Sang greeted me quickly and assessed the service I needed. He was very friendly and professional and gave me an accurate estimate of the time my servi Sang greeted me quickly and assessed the service I needed. He was very friendly and professional and gave me an accurate estimate of the time my service would take. He also offered a service discount as I did not have any available coupons. Mostly, I appreciated that he did not try to oversell me on service I did not need. I felt comfortable that the service he suggested was what was best for my vehicle. Finally, the service was completed in a reasonable amount of time. More
Great customer service! They were not pushy and let us decide in peace. Fast processing of the sale once we decided. Highly recommend going to Kia! decide in peace. Fast processing of the sale once we decided. Highly recommend going to Kia! More
Taking care of their own. I loved my experience at 1st Kia in Simi Valley. Robyn my service attendant was great and everything went according to the line of communication given I loved my experience at 1st Kia in Simi Valley. Robyn my service attendant was great and everything went according to the line of communication given. She made suggestions for my car maintenance in a way that it showed she cared for customer safety and satisfaction. More
Wonderful Experience I was greeted by Robyn in the service department and was taken care of immediately with a smile and friendly manner. I live in Glendale (30 mile driv I was greeted by Robyn in the service department and was taken care of immediately with a smile and friendly manner. I live in Glendale (30 mile drive) but refuse to use the Kia near my home. The few times I have been to the Glendale dealership/service department I have been ignored and when I finally got someone to help me I was treated like they were doing me a favor. I purchased two cars from them on the same day. Wish I would have visited the Simi Valley store. Oh well, live and learn. More
DO NOT DO BUSINESS WITH THEM!!! Purchased a brand new Kia Sorrento with major issues that required lengthy repairs ... all with horrible customer service and outcomes. Do not purcha Purchased a brand new Kia Sorrento with major issues that required lengthy repairs ... all with horrible customer service and outcomes. Do not purchase your car here or get it serviced. Service department is riddled with staff who are dishonest and utter failures in customer service (esp. the service manager Guy Ankeny). The most recent dealing involved trying to get service records for a vehicle we purchased and had serviced there. We were told to show up in person (as an ID was required) but when we got there, this Guy Ankeny states, "Our job is not to keep your service records." States that it will be e-mailed in 48 hours when another staff the day before stated that it would only take 30 minutes and be ready in the morning. Little does he know it is Kia corporate who asked us for these records. More