21st Century Auto Group

Buyer BEWARE, Inquired about a 2024 Chevrolet Traverse advertised online. Vehicle shown was Stardust Metallic in color. The original window sticker shown on the Carfax report showed the Traverse as black. advertised online. Vehicle shown was Stardust Metallic in color. The original window sticker shown on the Carfax report showed the Traverse as black. Emailed the dealer questioning this discrepancy. Received several emails from Chris Avalia, none of which addressed my inquiry. After responding to his emails directly asking about the discrepancy, he gave me b.s salesman spin but never answered my question. As I said , BUYER BEWARE. More

Thank you Eugene for your professionalism, you’re a gentleman and a scholar. So thankful and grateful. gentleman and a scholar. So thankful and grateful. More

Thanks Diego and Eugene. Excellent work, very patient. Happy with a car and whole experience. Excellent work, very patient. Happy with a car and whole experience. More

Bait and switch! ! Lied about why the truck wasn't available after talking to them 3 times about it. Then tried to sell us a truck for 15,000 more. Will feedback any l ! Lied about why the truck wasn't available after talking to them 3 times about it. Then tried to sell us a truck for 15,000 more. Will feedback any lie to make things better. Do not buy from these guy save yourself some time and money!! Go to a different dealership More

Thanks Ryan and Diego! ! Sales team here are very helpful i was there to check the 2015 Jeep and Ryan helped me about i need to the Jeep they really helped you especially w ! Sales team here are very helpful i was there to check the 2015 Jeep and Ryan helped me about i need to the Jeep they really helped you especially with a bad Credit they are really gonna work for your situation and make sure u gonna get approved, very transparent people and Honest towards the Customer also Diego he the one explain on how my Downpayment and Monthly payment looks like, but sad to say im short on budget on the monthly but on the other hand they are very good in dealing with customer like me they are all Professional Sales person i would recommend to try this dealership. they will help u get Approved the best experience in customer service. Thanks Ryan and Diego Garcia. God Bless u all OSPU More

Thanks' GARRY for good job! My car maintenance was excelent! I hightly recommend dealing with these guys. My car maintenance was excelent! I hightly recommend dealing with these guys. More

This dealership is unprofessional and irresponsible. My husband financed a vehicle on 12/28/24 and two months later they have yet to provide the car plates and registration. They gave him temporary plat My husband financed a vehicle on 12/28/24 and two months later they have yet to provide the car plates and registration. They gave him temporary plates that expired a month ago. They also charged additional DMV fees to ensure he got his plates/registration timely and this has not been done. Every time we call the dealership for an update they give us the run around and no real answers. Do NOT get a vehicle from here. You will never get your plates nor registration!!!!! More

I purchased a 2018 Tesla Model X from this dealership and had an incredibly disappointing experience. After driving the car home to Maryland, I discovered that it failed Maryland state inspection due to seri had an incredibly disappointing experience. After driving the car home to Maryland, I discovered that it failed Maryland state inspection due to serious safety issues, including cracked tires and broken front and inner control arms. These issues made the car unsafe to drive, putting me, my passenger, and others on the road at significant risk. What’s even more troubling is that I emailed the dealership, providing detailed documentation, including the inspection report and repair bill totaling $4,000, and I received no response. The lack of accountability and customer care is appalling. Selling a vehicle in such hazardous condition is unacceptable, and failing to address the issue after being notified shows a complete disregard for safety and professionalism. To make matters worse, the car was delivered with less than 50 miles of charge, forcing me to stop at a charging station before I could even head home. This was just the beginning of a frustrating and stressful experience. I cannot, in good conscience, recommend this dealership to anyone. If you value safety, transparency, and reliable customer service, avoid this dealership at all costs. I would advise anyone considering a purchase to have the vehicle inspected independently before buying. Buyers beware. This dealership prioritizes profit over customer safety and satisfaction. More

Bellah and the gang are crooks if your going to by a car from them take a lawyer! from them take a lawyer! More

Great experience. Defined recommend this place. Thanks to Selim for helping me out with this big process of buying a new car. Defined recommend this place. Thanks to Selim for helping me out with this big process of buying a new car. More