21st Century Auto Group

This place is the biggest scam around. I found the car on CarMax, an Audi Q9, for $21,000 on 7/15/25. I called up and spoke to someone named Anthony, who said I should come right away beca I found the car on CarMax, an Audi Q9, for $21,000 on 7/15/25. I called up and spoke to someone named Anthony, who said I should come right away because there are two people coming to see it. I told him if it sells, it’s awesome for you. I guess I'll keep looking, but if it's still there tomorrow, I would love to come down and see it. He said, “ OK, the next day I call back.” I asked for Anthony. They said he wasn't there and passed me off to somebody else. That person then told me that the car was there and I was free to come in. Once I got there, apparently nobody knew who Anthony was. They let me see Dan."Dan" if that was his real name, told me they couldn't sell it to me because they're selling at wholesale and they wouldn't even show it to me, but said that they could show me something that was more expensive. This place is all about bait and switch. More

Pretty quick and painless process. Salesman was up front and straight forward with everything about vehicle. Had no issues what so ever. Salesman was up front and straight forward with everything about vehicle. Had no issues what so ever. More

Bait and switch typical low class dealership. I met some good people working for them, but the fact that they are lying to get you to the dealership, it’s a scam… authorities need to look at this I met some good people working for them, but the fact that they are lying to get you to the dealership, it’s a scam… authorities need to look at this dealership. More

I had a great experience with David. He was upfront and patient with the whole process. He was upfront and patient with the whole process. More

Thanks David really enjoy the experience love the car and approval great rate and staff approval great rate and staff More

Don’t trust these scammers they run the bait and switch just like all the other shady dealers. I driver and hour after calling and verifying 6 times that the car was there . I got there not only was there just like all the other shady dealers. I driver and hour after calling and verifying 6 times that the car was there . I got there not only was there car not there but they tried to sell me a later model with higher miles for 7k higher than the original one. Stay far away ! More

Eugene was great! Caring, honest and attentive, he was able to help us address our very unique issue and answer all our questions. He made sure we walked out with exac Caring, honest and attentive, he was able to help us address our very unique issue and answer all our questions. He made sure we walked out with exactly what we needed. Would definitely recommend this dealer! Thanks so much :)) More

Buyer BEWARE, Inquired about a 2024 Chevrolet Traverse advertised online. Vehicle shown was Stardust Metallic in color. The original window sticker shown on the Carfax report showed the Traverse as black. advertised online. Vehicle shown was Stardust Metallic in color. The original window sticker shown on the Carfax report showed the Traverse as black. Emailed the dealer questioning this discrepancy. Received several emails from Chris Avalia, none of which addressed my inquiry. After responding to his emails directly asking about the discrepancy, he gave me b.s salesman spin but never answered my question. As I said , BUYER BEWARE. More

Thank you Eugene for your professionalism, you’re a gentleman and a scholar. So thankful and grateful. gentleman and a scholar. So thankful and grateful. More

Thanks Diego and Eugene. Excellent work, very patient. Happy with a car and whole experience. Excellent work, very patient. Happy with a car and whole experience. More