21st Century Auto Group
Springfield, NJ
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Poor Follow-up I initially gave this dealership an excellent review until it came to following up with them to get my plates and services I have in writing that they I initially gave this dealership an excellent review until it came to following up with them to get my plates and services I have in writing that they promised to perform on my car. I had to make several calls to inquire about my plates and received no calls back. My husband was finally able to get an answer from the dealership after several tries. To get the sale, our salesman Tim, promised to touch-up areas of the car where there were visible paint chips. This was part of the deal when purchasing the car so we made sure to get this in writing. When it came to getting this service performed, we were given the biggest run around and still have not received a call back from this dealership. We will not purchase cars from this dealer in the future, as it seems they only want to make the sale and could care less about follow-up with the customers. Buyers beware! More
Great dealership Thank you very much for my new 2016 BMW X5. 21st century auto group team make everything for me, as a result i got great cat. Thank you my salesman Ti Thank you very much for my new 2016 BMW X5. 21st century auto group team make everything for me, as a result i got great cat. Thank you my salesman Tim and manager from finance dept Lily! More
Excellent! The sales associate Powell was amazing! He went above and beyond to help with the sale. He was very professional. Managment team was helpful in getti The sales associate Powell was amazing! He went above and beyond to help with the sale. He was very professional. Managment team was helpful in getting the auto loan set up. Theonly minus point was there is no refreshments for customers like you receive at dealership. Management should look into this especially the customer has to wait for paperwork to be completed. More
Great experience at 12st century auto group 21st century auto group team made for me best deal. Great quality used car and perfect price. Thank you very much Diego and Lilia! Recommend! 21st century auto group team made for me best deal. Great quality used car and perfect price. Thank you very much Diego and Lilia! Recommend! More
BEST EVER The best dealership experience i ever had! They propose the best car and best price. Thank you very much for your friendship and professionalism. Grea The best dealership experience i ever had! They propose the best car and best price. Thank you very much for your friendship and professionalism. Great dealer! More
Thank you 21st auto This is great dealership. The best at New Jersey state. My salesman Diego was very professional and friendly. I purchase 2016 Mercedes-Benz S63 with g This is great dealership. The best at New Jersey state. My salesman Diego was very professional and friendly. I purchase 2016 Mercedes-Benz S63 with great price for this car. Thank you very much...!!! More
Diego was wonderful , made the process pain free, he answered all our questions and worked on getting us the best possible deal. The Finance manager Carina explained ever , made the process pain free, he answered all our questions and worked on getting us the best possible deal. The Finance manager Carina explained everything in detail and answered all of our questions. The entire process was simple and worked out really well. We shall definitely be back. Highly recommend checking the dealership out, you will not regret it. More
Superb stuff Thank you Tim for my new Audi A7 2016, i love that car. At 21st century auto group i got the best deal for this car. Thank you very much. I'll recomme Thank you Tim for my new Audi A7 2016, i love that car. At 21st century auto group i got the best deal for this car. Thank you very much. I'll recommend them to everyone i know!!!! More
Lucky me Thank 21 Century Auto Group for excellent service. I’m so happy to bought there my Lexus IS350. Car is clean, beautiful and works good. Thank 21 Century Auto Group for excellent service. I’m so happy to bought there my Lexus IS350. Car is clean, beautiful and works good. More
Great! I WAS WELCOMED AT THE DOOR BY A VERY KNOWLEDGEABLE SALESMAN NAMED TIM....AFTER SPENDING SEVERAL HOURS WITH ME AND MY FAMILY, HE SHOWED ME EXACTLY THE I WAS WELCOMED AT THE DOOR BY A VERY KNOWLEDGEABLE SALESMAN NAMED TIM....AFTER SPENDING SEVERAL HOURS WITH ME AND MY FAMILY, HE SHOWED ME EXACTLY THE CAR I WANTED...HE THROUGHLY EXPLAINED ALL OF THE DETAILS TO ME...AFTER FINALIZING DEAL THE SALES MANAGER JUSTICE CAME OVER INTRODUCED HIMSELF AND MADE SURE ALL MY QUESTIONS WERE ANSWERED...ALSO CARINA IN THE FINANCING DEPARTMENT TOOK THE TIME TO EXPLAIN GAP INSURANCE AND WARRANTY OPTIONS....DEALER WAS GREAT AND I WOULD RECOMMEND TO ANYONE BUYING A VEHICLE...THANKS GUYS FOR ALL YOUR HELP.....DAVID,UNION NJ More