
21st Century Auto Group
Springfield, NJ
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Above and beyond I bought a 2014 Jeep Grand Cherokee her about a month ago. Curtis and Diego went above and beyond to help me with my purchase. Help me with a difficul I bought a 2014 Jeep Grand Cherokee her about a month ago. Curtis and Diego went above and beyond to help me with my purchase. Help me with a difficult trade in process of my upside down lease. Definately recommend these guys if looking to purchase your next vehicle. More
Good experience I recently bought a Mercedes Benz E class from Justice. Justice is a good guy and got me a great deal. A buddy of mine recently bought a Maserati and I recently bought a Mercedes Benz E class from Justice. Justice is a good guy and got me a great deal. A buddy of mine recently bought a Maserati and told me to come see Justice and he'd take good care of me. And he did. Will definitely return when its time for another car. More
Awesome This place has great customer service. Curtis help me find a car with no problem and he made sure i didnt leave until i found a car that suited my nee This place has great customer service. Curtis help me find a car with no problem and he made sure i didnt leave until i found a car that suited my needs and wants More
Good Experience I bought a car for my daughter and Justice from this dealership went above and beyond to make sure we got it all done in one day. My daughter was ext I bought a car for my daughter and Justice from this dealership went above and beyond to make sure we got it all done in one day. My daughter was extremely happy when we surprised when I got home. They have a great staff that is willing to work with you and for that I was appreciative. Thank you for wonderful service. More
No pressure sales rep Hate writing reviews but wanted to give Justice the positive review he deserves. Great sales representative and an awesome personality. Justice was Hate writing reviews but wanted to give Justice the positive review he deserves. Great sales representative and an awesome personality. Justice was patient, very knowledgeable and I didnt feel pressured at all. Very happy with my Honda Accord. I'd consider coming back if I needed another car and I'd definitely recommend Justice to others. Very cool showroom. More
A good car buying experience Recently bought a Jeep Cherokee from 21 Century Auto Group. I was referred to this dealership by my son who knows the manager. I was told to ask for Recently bought a Jeep Cherokee from 21 Century Auto Group. I was referred to this dealership by my son who knows the manager. I was told to ask for senior sales consultant Justice Hodges and he'd take good care of me. And I must say I was impressed. Justice was very professional and helpful. An overall good buying experience and a great atmosphere. I'd recommend others to come to 21 Century for their next car purchase. More
Don't Ask for Robert Previously submitted a 5 star review since our salesperson Robert basically told us he received commission for every review that mentioned him - He te Previously submitted a 5 star review since our salesperson Robert basically told us he received commission for every review that mentioned him - He texted me the night after we purchased our vehicle to remind me to put those in on at at least 3 different websites, which I had no problem doing. Other than that, getting the deal was not easy and the follow-up was terrible. When I replied back with some concerns, Robert was unresponsive and couldn't care any less about our overall satisfaction after the purchase was done. Getting the actual sale was a headache and we went through at least 3 different “negotiation stages”, each time the sales manager Diego got up and went to his manager to "fight" for our price - only to come back with a higher price. Diego also didn't have much tact and I could tell he was getting uncomfortable when the process was not going his way. We bought the GL450 at the price we wanted it for. The car came without mats, so Robert thought it was a good idea to put front mats from a different GL to replace the rear mats. There was no 2nd key and someone took off the inspection sticker when it still should've been valid for another year. Took it in for a complimentary "detail" and waited for about 4 hours only to get it wiped down with greasy interior cleaners and a standard wash. Terrible service and follow up. More
A car is not exist. A dealer is making a people fool, they put and saws us those cars on his website which is doesn't exist, they put low price to attract people to come A dealer is making a people fool, they put and saws us those cars on his website which is doesn't exist, they put low price to attract people to come and then they said we don't have that one but we have the another one with different price, on his website it's saws like $12,500 when u go over there it will be around 15,800 ?? I don't like a laying people, do the business with honesty and loyalty. More
The best dealership!!! My best experience in buying a car!!Everybody in here very friendly and ready to help. Provide excellent customer service and helped me to choose perf My best experience in buying a car!!Everybody in here very friendly and ready to help. Provide excellent customer service and helped me to choose perfect car for me. Financial department doing everything fast and clear. Will definitely go here next time!!! More
Great Place I came here looking for a car and Justice came over to help me. He was really honest and straightforward with me and helped me throughout the process I came here looking for a car and Justice came over to help me. He was really honest and straightforward with me and helped me throughout the process with no troubles. He did his best to meet my needs and overall I had a great experience buying from here and I would recommend others to come and ask for Justice when they want to buy a car. More