21st Century Auto Group

Do not waste your time at this dealership It was my worst experience at any dealership ever. For an hour and a half I was trying to test drive a car I wanted to purchase and I was sent around It was my worst experience at any dealership ever. For an hour and a half I was trying to test drive a car I wanted to purchase and I was sent around from one salesperson to another. I was waiting for the first salesperson assigned to me for near 30 min. Then, he showed up and said that someone else would be helping me. Another salesperson could not find a price of a car .. but just in case, he told me that the price is $10K more than the advertised price on the internet. Then, he could not find a car key. After that, he told me that there are too many cars that have to be moved to take this one out of the showroom. Once I complained to the General Manager, I was assigned another salesperson, who started telling me .. how difficult it is to move the car out of the showroom and he better tell me about how much this car would cost me. So, he just started throwing one fee after another, which added another 4K to the advertised price. I still said I wanted to see the car and waited for another 15 min. Still no actions. No one was going to get the car I wanted to purchase from the showroom. At that point, I decided not to waste my time there anymore and just left the dealership. Strongly, will not advise anybody to go there. They are not more than just a bunch of lazy crooks. More

Easy, no pressure. I am very pleased with my experience at 21 Century Auto Group. I worked primarily with Eric Zagadou, who was courteous and professional at all times I am very pleased with my experience at 21 Century Auto Group. I worked primarily with Eric Zagadou, who was courteous and professional at all times. Eric answered all questions to my satisfaction. I would have no problem recommending this dealership or Eric to friends and family. As a matter of fact, two days later my husband went to 21 Century Auto Group and bought a car. Eric Zagadou was as helpful to him as he was to me. More

Awesome Experience!!! I came to this dealership not knowing what to expect but gamble paid off. I was help throughout this experience by Eric Zagadou who was friendly, welc I came to this dealership not knowing what to expect but gamble paid off. I was help throughout this experience by Eric Zagadou who was friendly, welcoming and very accommodating. He made my everything so practical. What's more I drove away with the car of my dream BMW X6. I will for sure recommend friend to this establishment. More

JOHN IS AWESOME I LOVE THE ATMOSPHERE IN THE DEALERSHIP IT WAS GREAT THE DECORATIONS WERE AMAZING THE STAFF WAS HELPFUL AND JOHN SO FAR HELPED ME OUT SO MUCH PICKING I LOVE THE ATMOSPHERE IN THE DEALERSHIP IT WAS GREAT THE DECORATIONS WERE AMAZING THE STAFF WAS HELPFUL AND JOHN SO FAR HELPED ME OUT SO MUCH PICKING OUT THE 2013 BMW 5 SERIES I LOVED IT More

Nice selection and great staff I I recommend this dealership they have a wide selection of cars the staff was very nice I had a great experience there if you're looking for a very n I I recommend this dealership they have a wide selection of cars the staff was very nice I had a great experience there if you're looking for a very nice car with pleasant people to help you go there More

Thank You Eric! I am very content with my 2008 BMW, and overall purchase experience with Eric Zagadou. He was excellent from start to finish. I couldn't ask for bette I am very content with my 2008 BMW, and overall purchase experience with Eric Zagadou. He was excellent from start to finish. I couldn't ask for better treatment, assistance, and guidance through this entire experience. Eric was very professional and well informed. I normally don't like going to dealerships but I was very comfortable and my visit was very productive. I give Eric my highest recommendations. More

Sanchez Rodriguez; great experience I came to Eric Zagadou as my salesman at 21st century. Very great experience in getting my 2012 Honda Accord; I recommend Eric Zagadou and this dealer I came to Eric Zagadou as my salesman at 21st century. Very great experience in getting my 2012 Honda Accord; I recommend Eric Zagadou and this dealership to everyone and family as well. More

Amazing personalized customer service experience I recently purchased a Nissan Altima from this dealership. Sales rep., John Pardo assisted me in selecting this vehicle. He was very knowledgeable and I recently purchased a Nissan Altima from this dealership. Sales rep., John Pardo assisted me in selecting this vehicle. He was very knowledgeable and was able to answer and explain things thoroughly to any question I had. Which made me feel at easy with the process of purchasing my vehicle. I would recommend this dearlership to anyone I know. More

Used car sale Dealt with new salesman Clifton, he was so pleasant and nice to work with. Since he was new Diego helped with our sale. Both men did a great job I l Dealt with new salesman Clifton, he was so pleasant and nice to work with. Since he was new Diego helped with our sale. Both men did a great job I left feeling good about buying my new used car. I would recommend them to anyone buying a car. More

Internet not accurate, scammers! after calling and giving them a Vin number they said the car was there. After that we drove one hour to visit this car dealer we were told that car w after calling and giving them a Vin number they said the car was there. After that we drove one hour to visit this car dealer we were told that car was not there. And they had other car is comparable to what we were looking for but they were very beat up scuffed one look like you had a new windshield put on it was bubbling at the top another had cigarette burns in the seat . beware because the sticker prices in the windows are double to what the Internet prices say, and it looks like they put up really really cheap prices on the Internet prices and yet when you go there the cars are not even there. Beware beware! More