21st Century Auto Group
Springfield, NJ
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Incredible Experience Going to 21st Century Auto Group was most likely the best decision I've ever made to get a new car for my family. The staff was incredibly helpful and Going to 21st Century Auto Group was most likely the best decision I've ever made to get a new car for my family. The staff was incredibly helpful and kind to all of us--especially one salesman of the name Diego. Not only was he extremely polite and helpful, but there was absolutely no pressure to make a purchase. We all felt comfortable browsing at our options without the heavy burden of an overbearing salesman. Picking the right car was a difficult choice, but Diego made it super easy to make the right decision. Thanks to him, my family and I are now new proud owners of a beautiful Mercedes C300. Thanks to his expertise, the process was easy, exciting, and quick. I have never had such a positive experience when buying a car, and I will CERTAINLY recommend this place to all of my friends and family. If you are still contemplating whether or not to come to 21st Century Auto Group--don't wait. Just ask for Diego and you will have a wonderful, pleasant, and relaxed experience--what we all want when we are investing in a new car! Again, thank you to 21st Century Auto Group and of course Diego for making the process of buying a new car what it should be--absolutely INCREDIBLE. More
Professional Sales Rep I went to 21CenturyAutoGroup with the mind set that they were going to be like every other used car dealer out there. I was blow away not only by they I went to 21CenturyAutoGroup with the mind set that they were going to be like every other used car dealer out there. I was blow away not only by they're amazing car selection but also at how honest, courteous, and 100% helpful the staff was. My sales rep Deigo Garcia worked with me as if I was family and although my credit wasn't that great he was able to help me take the car I had my eye on, home the same day ! More
Horrible Experience Don't waist your time. If you are willing to pay 2.5 to 4k more than the price you see online than buy from these guys but, if you HOPE to pay the pr Don't waist your time. If you are willing to pay 2.5 to 4k more than the price you see online than buy from these guys but, if you HOPE to pay the price you see online of maybe a bit less than do DO NOT VISIT THIS PLACE. My brother and I traveled from Boston to check out a 2013 BMW 528 XI that was for sale for $32,995. We were ready to buy the car for that price. I had been on contact with the sales people at 21 Century Auto Group for a whole week about bad reviews that I had seen online about related to a $2,600 dealer's fee. I specifically asked about this fee because I did not want to spent 8 hours driving back and forth to a place to then find out the car's price was $3,000 more than what the price was advertise for. As soon as we sat down to talk I ask the question about the fee. Come to find out, after driving for 4 hours they told me the fee (on top of the price) was 4k. The sales rep said he would talk to the manager to see what they could do for me. The manager came to our table and said the best he could do was lower the fee to 2.5k. We got up and excuse ourself and told them that we did not want to waist their time or ours. DONT WAIST YOUR TIME. THESE PEOPLE ARE NOT HONEST. THEY WILL LIE TO GET YOU TO THER BUSINESS TO TRY TO SELL YOU SOMETHING YOU DONT WANT. THEY DO NOT CARE WHERE YOU ARE COMIG FROM, THEY DONT CARE ABOUT YOUR TIME. THEIR ONLY INTEREST IS THE MONEY. DON'T WAIST YOUR TIME OR YOUR MONEY. More
GREAT SERVICE . SALES PERSON MR. DIEGO IS A VERY HUMBLE AND GREAT SALES PERSON. AND HAS GREAT CUSTOMER RELATIONS. SALES MANAGER MR. JEFF ANOTHER HUMBLE PERSON G . SALES PERSON MR. DIEGO IS A VERY HUMBLE AND GREAT SALES PERSON. AND HAS GREAT CUSTOMER RELATIONS. SALES MANAGER MR. JEFF ANOTHER HUMBLE PERSON GREAT CUSTOMER RELATIONS. AND FINANCE PERSON SAME THING, HUMBLE AND GREAT CUSTOMER RELATIONS. TOGETHER THEIR TEAM HELPED ME PUT MY WIFE IN A SPECTACULAR, PRETTY RED USED PORSCHE CAYENNE THAT LOOKED BRAND NEW. GREAT TEAM!!! KEEP UP THE GOOD WORK. More
Great service , especially the sales person who took care of me. Got me what I was looking for. And let me tell you, for a used car dealer, their cars are like new. , especially the sales person who took care of me. Got me what I was looking for. And let me tell you, for a used car dealer, their cars are like new. 21st Century Auto Group ROCKS! More
salesman Oscar Rodriguez, the salesman who took care of me was very professional and made me feel like I was dealing with a friend rather than just some random Oscar Rodriguez, the salesman who took care of me was very professional and made me feel like I was dealing with a friend rather than just some random salesman. More
GREAT EXPERIENCE Went to 21 Century Auto Group after viewing their web site, and because it was local we figured if any issues arise it would be convenient to have a l Went to 21 Century Auto Group after viewing their web site, and because it was local we figured if any issues arise it would be convenient to have a local dealership. After arriving we were greeted by a Sales Associate name Diego Garcia. He presented himself in an extremely professional manor. He was knowledgeable and provided great customer service> Great experience and would do business with him again as well as recommend him to anyone I know that needs a car. GREAT JOB!!!! More
I wish I could add more stars!!! Recently purchased a car from 21 Century Auto Group. I had an amazing experience. These guys are awesome. Great communication, highly professional and Recently purchased a car from 21 Century Auto Group. I had an amazing experience. These guys are awesome. Great communication, highly professional and helpful. Great choices. I am very happy with overall buying experience and would highly recommend this dealership. More
Diego G. BEST REP EVER Diego G was my rep. He was the best car rep I have ever done business with at any dealer ever in my entire life! It truly was impeccable. Diego's expe Diego G was my rep. He was the best car rep I have ever done business with at any dealer ever in my entire life! It truly was impeccable. Diego's experience and knowledge about all my concerns put me at ease when making my purchase. He was fantastic! I will definitely be coming back in the future, and will recommend this place to everyone. Especially if Diego is still here! More
grate dealer i had a wonderful experience on this dealer i bought 2 cars and the sales man diego garcia made it happen helped me out with everything gave me a very i had a wonderful experience on this dealer i bought 2 cars and the sales man diego garcia made it happen helped me out with everything gave me a very good deal and all i got to say is that when im ready for a nother car im more then happy to go back to this dealer More