21st Century Auto Group

They reached out to me. I sent to request and never heard from them. The car was way under market value. I suspect it was a fake ad to get you to their website? I sent to request and never heard from them. The car was way under market value. I suspect it was a fake ad to get you to their website? More

Sales person was nice. The car we saw on your site was there but was told that I could not purchase the car. I was then shown a car that was $14,000 more expensive. Felt The car we saw on your site was there but was told that I could not purchase the car. I was then shown a car that was $14,000 more expensive. Felt there was some bait and switch going on. Since I was not comfortable with this, I ended up purchasing a car from a different dealer. More

5 diamond service! Luxury and best customer service! Tim treated us like family with a white glove. He and his team left no stone unturned to make sure we walked out wi Luxury and best customer service! Tim treated us like family with a white glove. He and his team left no stone unturned to make sure we walked out with our cars more than satisfied! Rodolfo S. More

Bellah was excellent…very patient and welcoming. He made the numbers match what I wanted! He made the numbers match what I wanted! More

Typical bait and switch place … Didn’t even attempt to honor the price advertised on cars.com. Bragged about their phone staff being trained to lie to people just to get their “foot in the door”. Avoid th honor the price advertised on cars.com. Bragged about their phone staff being trained to lie to people just to get their “foot in the door”. Avoid this place at all costs. Also read other low ranking reviews (should have done it before going there myself) very similar experiences More

David did an amazing job today! Excellent service! He got the deal I wanted to end up with and thanks to him I’m going home in my new RANGE ROVER ! Excellent service! He got the deal I wanted to end up with and thanks to him I’m going home in my new RANGE ROVER ! More

If you looking for a great car and a great salesman, come see Tem… No nonsense and straight forward guy. Highly recommend him. 100 stars!!!! see Tem… No nonsense and straight forward guy. Highly recommend him. 100 stars!!!! More

I have been looking for months for a 2021 Trackhawk in maroon, finally found one with the options I wanted (Laguna leather, 19 speaker sound sound system, and most of all, the trailer hitch package). I ca maroon, finally found one with the options I wanted (Laguna leather, 19 speaker sound sound system, and most of all, the trailer hitch package). I called about a week ago and was sent the window sticker for the jeep, today 2/11/23 I called 21 century auto group at 11:12am, a woman named Linda answered the phone, I gave her the last four digits of the VIN number, she confirmed that the vehicle is still there, and for sale, once, confirming the vehicle is there, I asked for a salesperson, she said “I can help”, the first question that I asked her was if they would wholesale the vehicle… she told me no they do not do that, I proceeded to ask her if they would sell it to a business, she said yes and asked me about financing. I told her that I am a cash buyer, I then asked if the price was negotiable, she told me “yes but we only make deals in the showroom” so I them confirmed the vehicle was there again, I told her that I was from a few hours away and I would be coming down with a dealer plate and a check. I drove over and hour, then took a train for over 2 hours, then a $30 Uber to the dealership. When I arrived I had to ask someone for a salesperson. I was introduced to Jay, I told him I came from Massachusetts. I gave him the info on the Trackhawk and he wrote down some info then went to get the key, a few minutes later he came back and said that the vehicle was sold and here’s some other options on Trackhawks. I explained to him that I literally called someone around 11 today and confirmed that this vehicle was here and that I would be coming with a check to buy it today. He said that they sold like 15 cars that day, he said that a wholesaler bought the jeep and a few other cars! Now of course I was highly upset, I told him I called and that was the very first question I asked after confirming the vehicle was still there. Jay said “let me check with the manager, maybe we have another one coming in” he came back and had nothing, he then tried to show me multiple other Trackhawks, I explained I only want a maroon one, and there is no point to look at other colors. The manager never came over to say anything to me, they never offered anything but to call me if they get another maroon one in. Between the 2 train rides, Ubers and fuel, it was about $300 all for nothing, I was never even offered a ride back to the train station. Knowing my situation, they should have tried to do something to make it right! More

I cannot say enough kind words to express my thanks and stress free experience with 21st century Auto Group. I did not have to spend hours upon hours in the dealership as I did previously before. Worked wi stress free experience with 21st century Auto Group. I did not have to spend hours upon hours in the dealership as I did previously before. Worked with Brahim & the whole experience was seamless! He was so patient and knowledgeable with all my questions and concerns and not once did I ever feel rushed to commit! It was a pleasure. More

We had an amazing experience. Jorge is extremely professional patient and knowledgeable. Usually buying a vehicle can be stressful but he really made the process easy. I will defi Jorge is extremely professional patient and knowledgeable. Usually buying a vehicle can be stressful but he really made the process easy. I will definitely come back to him to buy our next vehicle. More