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21st Century Auto Group

Springfield, NJ

4.3
1,809 Reviews

305 U.S. 22 East

Springfield, NJ

07081

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Showing 1,809 reviews

January 12, 2023

Don’t do it ! !!go for Lexus they stand behind what they claim, which we should of, instead of dealing with this tragic, distressing and pitiful experience. ”. Wors More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Artem Panfilov and Luis
January 11, 2023

I was assured vehicle was completely serviced. It was not. Passenger side air bag needs servicing, reverse light is not working, and no owners manual in vehicle More

by Torinick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Campis
January 09, 2023

21 century for the win! !!!!!! Me and my boyfriend purchased a 2019 keep srt and the car was in great condition. We worked with Rico and he made the process super easy. I wo More

by Aanyanderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico
January 08, 2023

Bellah, We want to take this special time to thank you for the exceptional customer service & professionalism you shared with us today during my vehicle purchase. You were welcoming during our entrance, More

by Jorge Loyola Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bellah
Jan 08, 2023 -

Jorge Loyola Jr responded

Hello 21st Century Auto Group! Can someone from senior level management contact me, Jorge Loyola Jr, at my email address at loyola@hartford.edu. I have sent Bellah/Salesperson 2 separate emails as I am trying to report some discrepancies after my vehicle purchase and Bellah is not responding. I look forward to hearing from a high-level manager as soon as possible. Thank you! - Jorge Loyola Jr.

January 06, 2023

Bellah Wonderful Compelling Understandable Inspiring Influential Pure Polite Professional Positive Calm Nice Resourceful Kind Respectful More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bellah
January 01, 2023

Bellah was awesome and very easy to work with . He halo us and made the process very smooth. This is my very first vehicle purchase and the experience was amazing. Will definitely be back. More

by FLAMEZ boss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bellah
December 31, 2022

Went with my BF to purchase his mbenz and we met this amazing sales rep by the name of Bellah and he help us with the process at the at the dealership. More

by Kimberley Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bellah
December 28, 2022

Absolutely rude service and stock is not actual to what they have on this website or their own. More

by anjelika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keisha
December 19, 2022

Excellent customer service from George! helped me pick out my dream car BMW 2022 X5M More

by mzlela87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
December 16, 2022

I HAD A GREAT EXPERIENCE WITH 21st CENTURY AUTO. .. Very satisfied with my Jeep SRT thanks Jorge great Job... Great Salesman... More

by Mr..Melendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
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