21st Century Auto Group

This dealer uses bait and switch tactics. Tim never showed me the car I came to see and stated I can only buy in cash. Tim constantly attempted to get my credit card while negotiating to make photo cop showed me the car I came to see and stated I can only buy in cash. Tim constantly attempted to get my credit card while negotiating to make photo copies of it. He also tried getting my social security number even though I wasn't going to finance through them. While discussing my trade in, Tim and the owner were adamant on using a portion of my trades value as a tax credit towards sales tax when registering, which was far more than the actual sales tax. This dealer is the most crooked dealer I've ever experienced. Most employees as well as the owner are disrespectful and talk down at you. They talk trash in their native language right in front of you. Before heading to finance, Tim had me leave a positive review. So here I am updating it. After purchasing the car, the finance lady refused to give copies of bill of sale and contract. I've called numerous times to get copies. This dealer is broke. I wanted over 2 weeks for them to pay off my trade in, which resulted in having to send a new pay off quote and me paying another month on the note so I don't have a missed payment on record. Do yourself a favor and avoid 21 Century Auto Group. More

Very nice dealership. Beautiful cars and amazing staff. We came to biy a Mercedes Benz and our sales rep Bellah made sure we got the best deal We came to biy a Mercedes Benz and our sales rep Bellah made sure we got the best deal More

Never thought this would happen. But I was able to buy 3 vehicles from this dealership in 1 week. Making this my 5th car from this dealership in 2 years. Shaq is the man! I will enjoy my 2017 Maserati Levan vehicles from this dealership in 1 week. Making this my 5th car from this dealership in 2 years. Shaq is the man! I will enjoy my 2017 Maserati Levante, 2021 Jeep Wrangler and my 2020 Honda Accord. Love doing business with you guys. I will keep the recommendations coming. More

Dealership was able to put me in the car I really wanted but didn’t think I could get. Awesome customer service. I would highly recommend. Thank you for everything but didn’t think I could get. Awesome customer service. I would highly recommend. Thank you for everything More

Came in to buy a vehicle for my daughter and the sales rep made the process extremely easy... I will be back to buy another car in a couple of months rep made the process extremely easy... I will be back to buy another car in a couple of months More

.George helped me get my dream car recently. They will try to work things out for you. Would recommend try to work things out for you. Would recommend More

I just got a car from Tim. He was a great sales man. I really appreciate him and all his help. I definitely give him all the stars he can get. really appreciate him and all his help. I definitely give him all the stars he can get. More

This dealership employs every single low-grade and illegal sales practice out there. It is a total bait-and- switch shop. I think that one salesperson tried every dirty trick I have ever heard of wi illegal sales practice out there. It is a total bait-and- switch shop. I think that one salesperson tried every dirty trick I have ever heard of within less than an hour. The vehicle they said on the phone was available became unavailable when I arrived. "It's a grey market car," "it has issues," "the check engine light is on," "it must have been in an accident," were just some of the different excuses for why the car was suddenly not available. Then the salesperson said that I should have known that there was was problem with the car. Then he proceeded to show me cars listed at $10,000. I tried negotiating for those cars. But the salesperson kept raising the price -- not coming down. He said that the list price he showed me -- and told me was the list price -- was actually their cost on the car. "We have to make a profit," he said. When he mentioned discounts for veterans, he added the veteran discount, instead of subtracting it, and started to say things that made non sense. I have so much more to say about this awful experience. Instead, I'll say this: do yourself a favor and go somewhere else. More

Back getting my third vehicle in just under 2 years. This dealership is amazing and the salesman Shaq is the man to see. I admire the hard work these folks put in. Loving the new 2017 Maserati Levante..... dealership is amazing and the salesman Shaq is the man to see. I admire the hard work these folks put in. Loving the new 2017 Maserati Levante..... I will be back in a month for my Mercedes Benz S63 coupe. More

Bellah. Very helpful and professional. Came In To buy a bmw and left with a Maserati at a great price. He worked his magic and got me approved. A++++ bmw and left with a Maserati at a great price. He worked his magic and got me approved. A++++ More