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24 Ford of Easton
South Easton, MA
1,089 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,089 Reviews of 24 Ford of Easton
January 28, 2020
Our previous car was purchased at Baystate Ford. We were very impressed with our car and the servicing it received at the dealership. When it came to purchasing our new car, we returned to Baystate. Being very impressed with our car and the servicing it received at the dealership. When it came to purchasing our new car, we returned to Baystate. Being a returning client, our sales person, Andy Gill, was very professional and worked hard to strike a deal within our financial limits. More
by maureenquilts
Employees Worked With
Andy Gill
January 28, 2020
Representatives are respectful, thorough kind efficient conscientious hard working to meet needs I of customers would highly recommend to anyone ,especially my friends Thankyou, Barbara conscientious hard working to meet needs I of customers would highly recommend to anyone ,especially my friends Thankyou, Barbara More
by barbaracanavan703
Employees Worked With
Sam Pierce, Christine Coriaty, Chuck Jones, Uirys Gomes, Katelyn Douglas, Jon Viveiros, Peter Charlebois, Mark Goldberg, Andy Gill, Andy Gill
January 27, 2020
This is my second new vehicle purchased from Baystate Ford, up to his point everything has been great. I was happy with the price, even though it took some time to get there. Ford, up to his point everything has been great. I was happy with the price, even though it took some time to get there. More
by RGMACKINNON
Verified CustomerEmployees Worked With
Uirys Gomes, Mark Goldberg
January 27, 2020
I found my salesman to be very knowledgeable about the product he was showing me. He knew how to operate all the bells and whistles of my new truck. product he was showing me. He knew how to operate all the bells and whistles of my new truck. More
by DBC01886
Employees Worked With
Sam Pierce, Mark Goldberg, Jessica Balzano
January 24, 2020
Andy met me and my wife at the front door and was understanding when told we were just looking. But I feel in love with a truck and Andy spent the time to get me the deal that I wanted. Very understa understanding when told we were just looking. But I feel in love with a truck and Andy spent the time to get me the deal that I wanted. Very understanding and knowledgeable. Upon pickup of my vehicle, Andy met me and spent an hour and a half making sure I understood everything on the truck. And they stayed past closing time. I’m thankful and appreciative of the service and time spent. I will send him any referrals I can. More
by Davethebarber96
Employees Worked With
Peter Charlebois, Mark Goldberg, Andy Gill, Andy Gill
January 22, 2020
My 2016 F-150 broke down in a Sunday in another town at a store. I had to have it towed to Baystate. My truck was in yhe shop for 9 days, everyday I would get a different excuse (battery died during diagnost store. I had to have it towed to Baystate. My truck was in yhe shop for 9 days, everyday I would get a different excuse (battery died during diagnostics, still have the same battery, technician not in, only the one that started working on it can do the job, ordered wrong part, didn’t have an appointment, if I knew it was going to break down I would have made an appointment) I was never offered a rental, which I belive is covered in the extended warranty. I also mentioned when talking to the service department that the stop/start option did not work, was told it would be fixed and was part of the original problem (wiring harness), the start/stop option still does not work. On the good side, the repairs were covered other than the deductable, recalls were installed. The service department was always polite but the excuses and time to get my truck back were unacceptable in my opinion. If I was originally told it would be a week or so to get my behicle back I would have been fine with it and gotten a rental but I was inder the impression it was day to day. Thanks David Cappiello More
by Capp
Employees Worked With
Anthony Capece
January 20, 2020
Excellent Service Department When going in for service i was greeted with a bright smile and happy faces. I got my car in and out for service within 25 mins. Highly recommend brin When going in for service i was greeted with a bright smile and happy faces. I got my car in and out for service within 25 mins. Highly recommend bringing your car in for service here! More
by Cfay27
Employees Worked With
JON RYDINGS, Jon Viveiros
January 20, 2020
Excellent Experience w/ Sales and Service I recently bought a Ford Fusion from Andrew Gill. He was excellent and he took the time to explain all of the functions and features, which I found to I recently bought a Ford Fusion from Andrew Gill. He was excellent and he took the time to explain all of the functions and features, which I found to be very professional. My vehicle began having an issue with the audio unit shortly after and I dealt with Anthony and Jon in Service. My concern was fixed by Brian the tech and seems to have been corrected by a simple computer flash/update, which was done while I waited. They even topped my washer fluid off, which seems small, but it meant a lot to me. More
by Dean Kablenko
Employees Worked With
JON RYDINGS, Anthony Capece, Andy Gill, Andy Gill
January 18, 2020
Great place to buy a car. They make it so easy and stress-free. Chuck really knows the product and informed me of all the features of my new vehicle! stress-free. Chuck really knows the product and informed me of all the features of my new vehicle! More
by A_prioli
Employees Worked With
Chuck Jones
January 16, 2020
I had a great experience with Baystate ford, they walked me through the whole process and got my new vehicle registered and on the road in only one day! I couldn't have asked for a more helpful sales rep th me through the whole process and got my new vehicle registered and on the road in only one day! I couldn't have asked for a more helpful sales rep than Katelyn Douglas, she knew what she was talking about and was more than happy to explain everything. Thanks Baystate! More
by emily.leclerc1
Employees Worked With
JON RYDINGS, Katelyn Douglas
