24 Ford of Easton

Service visit Came in for strut replacement fecommended on previous visit. Car was rechecked to verify the need. Work was done quickly. Greg ( at desk) very cou Came in for strut replacement fecommended on previous visit. Car was rechecked to verify the need. Work was done quickly. Greg ( at desk) very courteous. Took time to explain procedure. Also helped me get, download, and set up new Ford Pass app More

Great Customer Service Dan was excellent customer service rep. We went in for a recall & the works pkg. he explained everything & what we should do since car is over 60,0 Dan was excellent customer service rep. We went in for a recall & the works pkg. he explained everything & what we should do since car is over 60,000 miles. We use 2 different dealerships for repairs etc as we live in Florida for winters. I love that Baystate is a smaller dealership opposed to my FLORIDA one. More

They gave me the wrong diagnosis Bay State ford told me the problem was my alarm. I went to the place where I have it my alarm installed to check and they found out the alarm wasn't Bay State ford told me the problem was my alarm. I went to the place where I have it my alarm installed to check and they found out the alarm wasn't the problem. So they fixed the problem for me. I paid $ 179.00 dollars to Bay State Ford for nothing . More

Great Job. I was well treated with customer service, well explained the time it will take to get the job done. I well explained about other things that need my a I was well treated with customer service, well explained the time it will take to get the job done. I well explained about other things that need my attention. Well done .,... Good job. More

Great and Efficient buying experience for Company Vans The sales staff was knowledgeable in tracking down the exact transit van configuration we needed for our company. They were great to deal with, commun The sales staff was knowledgeable in tracking down the exact transit van configuration we needed for our company. They were great to deal with, communicative and very efficient to get us two new vans with limited time spent at the dealership during the work day. More

Quick and fast I called and they said come on down. Had and oil change and tire rotation done in an hour. It was as fast as they said it would be. I called and they said come on down. Had and oil change and tire rotation done in an hour. It was as fast as they said it would be. More

My go to place Never disappointed with the service here. The staff is very courteous and helpful. I’ve been stuck there with two little kids and the staff out on tv Never disappointed with the service here. The staff is very courteous and helpful. I’ve been stuck there with two little kids and the staff out on tv shows for them and engaged them while waiting. And my car is always running smoothly after ! More

Uirys was the man! Was looking for a reliable used car with four wheel drive and good gas mileage. Good service. Uirys was helpful and informative. Made the process smoo Was looking for a reliable used car with four wheel drive and good gas mileage. Good service. Uirys was helpful and informative. Made the process smooth. More

Purchased a service car Ashley very pleasant. Process was quick and easy. She went through the options on the car with us. She was quick with a solution when we noticed a st Ashley very pleasant. Process was quick and easy. She went through the options on the car with us. She was quick with a solution when we noticed a stain on the seat. She went to her manager and resolved the problemh More

New Ford Ranger We were glad Ford came back out with the Ranger. We found the one we wanted at Baystate Ford. Tyler made our purchase with trade in very easy and wit We were glad Ford came back out with the Ranger. We found the one we wanted at Baystate Ford. Tyler made our purchase with trade in very easy and with great customer service. Great dealer to look at if you are in the market! More