495 Chrysler Jeep Dodge Ram

Easy dealings ! Purchased my 2014 GJC Overland from this dealership. Not remarkable right? But I purchased it while I was living in Singapore! Came back Friday and pi Purchased my 2014 GJC Overland from this dealership. Not remarkable right? But I purchased it while I was living in Singapore! Came back Friday and picked it up Saturday! Dealt with Phil Goodrum on the sale during the past several weeks so that when we arrived everything was all set! Easy easy to deal with. Then when I picked it up Jonathan Cruz was there to walk me through the vehicle in a very professional polite, and thank god, patient manner. Gave me his card and said if there was anything he could do .....! Been a Honda owner for the last 15 yrs ...decided to switch it up .... hope to have a long term relationship with these guys!! More

Excellent, fair dealership My wife and I purchased a new 2014 Jeep Wrangler last month after searching around for the right model at a good price. I'm glad we were lucky enough My wife and I purchased a new 2014 Jeep Wrangler last month after searching around for the right model at a good price. I'm glad we were lucky enough to find the Jeep at 495. The salesman was very helpful, friendly courteous and honest. We showed up at the dealership late in the day and Shah stayed late, well after closing time to finish our deal and was very friendly and didn't seem to mind that he had to work late. Shah had a great personality and really made the process a lot more enjoyable. And our salesman, James even stayed until we were done to congratulate us on our new purchase and shake our hands one more time before we left. I'm can't understand why a lot of dealerships and salesmen can't figure out that being pushy and dishonest will get them far fewer sales than being helpful and honest. Today, so many people do their car buying research online before going to the dealership. Salespeople should learn that with all the information online and all the discussion that goes on through Internet forums, most customers know where to go to get the best deal and the most helpful, most honest sales people. I will definitely return to 495 Chrysler for our next purchase and I highly recommend this dealership. More

Very professional James was great to work with. They took my trade .gave me a fair price and a great price on my new car highly recommend them James was great to work with. They took my trade .gave me a fair price and a great price on my new car highly recommend them More

Salesmanship This was my first time buying a vehicle from a dealership and, therefore, was a bit nervous. My father and I met with Bill Tierney to check out a CPO This was my first time buying a vehicle from a dealership and, therefore, was a bit nervous. My father and I met with Bill Tierney to check out a CPOV 2012 Jeep Grand Cherokee Altitude. Bill brought the Jeep out to us and went over the vehicle's features in a professional manner. Needless to say, I fell in love with it right away. It was the right color and had all the options I was looking for and more. After taking it for a test ride I was sold. Now came the negotiation stage which is typically unpleasant. However, this experience was none of that. Bill worked with my father and I and made the buying experience a pleasant memory. I must say, Bill's professionalism and customer focus made my first dealership purchase a great experience. I would and will recommend Bill to to anyone looking to purchase a vehicle from 495 CJD. More

Excellent Service My husband and I were ready to purchase a new vehicle so we went to the Nashua Jeep dealership to check what they had on their lot. It was still an ho My husband and I were ready to purchase a new vehicle so we went to the Nashua Jeep dealership to check what they had on their lot. It was still an hour before closing time so we went out on their lot to check out some of the new vehicles. We then went in the show room to see what they had on display. There must have been 4 or 5 sales people all hanging around the show room, trying their best to ignore us. It must have been too close to closing time for them to deal with us. So, we got out of there and went directly to 495 Jeep in Lowell. It was minutes to closing time when we arrived there, but, it was not too late for James Smith to come right up to us to assist us. Although we made him real late leaving work that evening, he was very pleasant and accommodating to deal with. We left the dealership that night knowing that we would definitely go back to him after work the next day. We saw on their website, a Jeep that we liked so, we emailed James the VIN number of Jeep we saw they stated they had on their lot. He located that Jeep and emailed us right back to tell us to come right down and test drive it as soon as my husband got home from work. We ending up doing just that and bought that new Jeep Cherokee from him. We've picked the Jeep up Monday evening, of course, making James late again. We just loved the service we got from him and would definitely buy from him again. We also love the Jeep. Five Stars from us and would give a higher one if we could. More

Excellent Customer Service I worked with Jim Smith and he offered excellent customer care and you can't beat the price. I traded in a vehicle and accidently left my key chain in I worked with Jim Smith and he offered excellent customer care and you can't beat the price. I traded in a vehicle and accidently left my key chain in the car. The key chain was given to my wife from my niece that lived in Ireland. I gave Jim a call but the vehicle was already in transit to the wholesaler. The owner personally called the wholesaler and I just received news that it was found. Thank you 495 Chrysler Jeep Dodge!!! More

ssalesman Great and very easy experience. James or sales man was very nice, I even enjoyed a very good conversation with the sales manager, I would buy here ag Great and very easy experience. James or sales man was very nice, I even enjoyed a very good conversation with the sales manager, I would buy here again. More

Excellent sales support at 495 Chrysler Jeep Dodge I recently decided to purchase a new Jeep and was fortunate to make 495 Chrysler Jeep Dodge my first and last stop for my purchase!! I highly recomme I recently decided to purchase a new Jeep and was fortunate to make 495 Chrysler Jeep Dodge my first and last stop for my purchase!! I highly recommend their services and in particular the awesome sales support I received from James Smith. James' knowledge and confidence with all models and his patience in working with me to make sure that I made a decision that was the right one for me, made all of the difference. I walked in "just looking" and walked out confident that I made the right purchase decision and chose to the right dealer. I highly recommend 495 Chrysler Jeep Dodge, especially JAMES SMITH! I also went back to the service department to get my inspection sticker and it was a fast, thorough and pleasant experience. I'd give 6 stars if I could!! More

Great I want everyone to know that my 495 visit was great. From start to finish great job 495. Jim and Tony was very helpful in making sure thank we could I want everyone to know that my 495 visit was great. From start to finish great job 495. Jim and Tony was very helpful in making sure thank we could come to a deal. This is my 6th vehicle that I have bought from 495 and will miss them when we move south soon. By the way I love their service staff. Will miss you. More

Repeat Customer Review Just over two years ago I became familiar with 495 Chrysler Jeep Dodge as they are a local dealer convenient to my home and work. I went to them look Just over two years ago I became familiar with 495 Chrysler Jeep Dodge as they are a local dealer convenient to my home and work. I went to them looking to trade in my SUV for a new car or lease. I met James Smith at that time and was very pleased with his service, knowledge and advise. I leased a new 2012 Jeep Grand Cherokee. Over the last two years I continued to have my new vehicle service at 495 Chrysler Jeep Dodge. Their Service department was excellent. Always friendly and willing to assist. Because of my experience with James Smith and the Service department, I returned to them for the purchase or lease of a new truck this week. My lease was going to be up in 10 months but due to mileage I felt I should address this now. James was excellent in going over options with a new or leased Jeep. Based on those and through the course of our converstion I discuss my love for a truck. James went through the options of a new or leased truck. The selection was excellent and they had a truck with all my wants on the lot. We made the deal. In addition to this James as assisted me with accessories for the truck and the process of installation and delivery of the truck. My experience was great. I could not ask for a better team to work with in the car buying / lease process. I would highly recommend James Smith and the 495 Chrysler Jeep Dodge team to all of my friends and family. Thank you all for your help. I am looking forward to contiued enjoyment of my new truck and working with you all until my next purchase. Jeff Guimond More