
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Buying a Mazda? Buy it at Lannan. My wife and I are lazy. However, we also do our research. We looked into three manufacturer's offerings during this search – VW Sportswagen, Subaru Im My wife and I are lazy. However, we also do our research. We looked into three manufacturer's offerings during this search – VW Sportswagen, Subaru Impreza Wagon, and the Mazda3. They all excelled in one area or another. The VW had the most room, the Subaru had AWD, and the Mazda had the best gas mileage, but these were only some of the factors under consideration. We also wanted the dealer to be close and we wanted the dealer, namely the salesperson, not to be pushy, be considerate of our needs and willing to go the extra mile for us, even though we weren't looking at the top-of-the-line vehicles. Without maligning the other dealers, I have to say that Elliot Hersh was far and away the best of the three. He understood what we were after and even made a recommendation we hadn't considered in order to keep the price down (which we ended up taking). He was also understand of my wife's schedule and time limitations. Lannan also matched the price we found at another dealer as well as finding the color we wanted. Yes, we had to be firm to get them to find the car outside of their inventory, but I don't expect any other dealer to be different. Once they knew we were serious about our purchasing a car from them, they made the effort and obtained the exact car at the exact price we wanted. Elliot was on top of the process the whole way. He kept us informed via email and phone and made himself available for questions, even outside of the dealership and showroom hours. I think he may have been the only salesman I've met who I wanted to sell me a car. Thanks, Elliot and Lannan Mazda. You've got a new customer. More
Great service, great car I just bought my first vehicle from Nate and I am very pleased. I'm impressed by how fast they was to help me get in to my new vehicle. Very friendly I just bought my first vehicle from Nate and I am very pleased. I'm impressed by how fast they was to help me get in to my new vehicle. Very friendly and professional service. The car is in great condition, interior looks brand new, with new breaks and new set of tires. More
Great Buying Experience Pierre was great! Very knowledgeable and made sure I got my car quickly when they didn't have it in their stock. I made him work hard, and he definite Pierre was great! Very knowledgeable and made sure I got my car quickly when they didn't have it in their stock. I made him work hard, and he definitely earned my business. More
Very personable They were so friendly and helpful throughout the whole process. Elliott was so personable taking the time to hear what I wanted and was able to fulfil They were so friendly and helpful throughout the whole process. Elliott was so personable taking the time to hear what I wanted and was able to fulfill my needs. He even remembered my fiance's name and where I went to school a couple days after our first visit. On the day of getting my car, he sat down with me and went through everything I could have possibly needed to ask, going through where I should look in the manual and going over what all the buttons in the car did, etc. He seems to love his job and that makes the whole experience better. I definitely suggest you ask for Elliott if you're going to buy a car! More
Very comfortable and low-key purchasing experience Normally, I hate the process of looking at a new car and haggling about price. But I found Blaine to be very respectful and low-key, making the exper Normally, I hate the process of looking at a new car and haggling about price. But I found Blaine to be very respectful and low-key, making the experience a very positive one. Wow, who knew it could be that way?! I would definitely recommend this dealer to my friends. More
owner override Spent over an hour at this so called 5 star dealer !! So far from the truth its not funny. Located a CX5 loaded and the wright color combo , the deal Spent over an hour at this so called 5 star dealer !! So far from the truth its not funny. Located a CX5 loaded and the wright color combo , the dealership told us they called and tried to trade for it BUT the vehicle just had tires slashed and damage to bumper so not available . Even told us the dealers name Whaling City Mazda in Conn. Tried to sell one they had on their lot and add the extras that didn`t come from the factory that we wanted. After going back and forth on which options and pricing we agreed on a price and were ready to sign, salesmen went back to his bosses office and about 5 minutes later came back and said NO DEAL the owner himself refused the deal after we were told we had one . Do you want Lannan Mazda to be your dealer!! Buy the way we ended up taking over 3 hour ride to Whaling City Mazda and bought the exact vehicle they told us was damaged OBVIOUSLY it wasn`t and NEVER received a call from Lannan Mazda about this CX5 . More
They went above and beyond. They really care about customer satisfaction. They go above and beyond to make sure you have a great experience. Very friendly atmosphere. I highly re They really care about customer satisfaction. They go above and beyond to make sure you have a great experience. Very friendly atmosphere. I highly recommend anyone wanting to purchase a vehicle so consider this dealership. More
Stellar Customer Service I just want to say that the customer service here was stellar. We delt with Nick in sales and the GM who mostly stayed in the background. Both of them I just want to say that the customer service here was stellar. We delt with Nick in sales and the GM who mostly stayed in the background. Both of them were awesome and went the extra mile for my wife and I. Unfortunately for us, it just wasn't the right rime to buy. Instead of being pressuring, or being negative in any way about changing our minds, they just asked if there was anything else that they could do on their part before we went on our way. When we said it was just a bad time for us after talking it through, they were completely understanding and nice (even in that situation.) I would recommend Nick and the team over at Lannan Mazda any day of the week to anyone who is looking for a Mazda. They will go to bat for you until the very end. Thank you guys. More
First time buyer I was in the market recently for my first new car, and after doing my homework I had my heart set on the Mazda CX-5. A friend recommended Lannan Mazda I was in the market recently for my first new car, and after doing my homework I had my heart set on the Mazda CX-5. A friend recommended Lannan Mazda very highly so I scheduled a test drive. I met with Blaine and he showed me around the CX-5. He was very patient and helpful and made sure I knew nearly everything about the car before I even got in it. Both he and Barbara were very clear, accommodating, and kind throughout the entire process. I was hesitant to endeavor into my first car buying experience, but Blaine never made me feel pressured and was actually quite reassuring. I couldn’t be happier with my new CX-5 and Lannan Mazda. More
First Car Purchase I had a wonderful experience at Lannan Mazda. Elliott was very helpful and understanding, making the process of buying a car enjoyable. I never once f I had a wonderful experience at Lannan Mazda. Elliott was very helpful and understanding, making the process of buying a car enjoyable. I never once felt pressured into making a decision, and I am thrilled with my new whip! More