495 Mazda

Flaviano Silva is the real deal! Flaviano Is amazing, my wife wanted to surprise me for my birthday with a new car and Flaviano and the Lowell Mazda staff delivered. Thanks for maki Flaviano Is amazing, my wife wanted to surprise me for my birthday with a new car and Flaviano and the Lowell Mazda staff delivered. Thanks for making this one unforgettable birthday! Dave and Ariana, Tewksbury More

Above and beyond customer service. Simply excellent. There's a reason this dealership is the #1 Mazda dealer in New England. Blaine's service was above and beyond. He is not what I expected at all from a There's a reason this dealership is the #1 Mazda dealer in New England. Blaine's service was above and beyond. He is not what I expected at all from a car salesperson. He wasn't pushy and didn't try to rush me into anything, but at the same time was realistic about the availability of the specific car I wanted. He helped me narrow my search down from a few different makes and models to a specific car of a specific year and trim and package. And THEN we set about searching for one in the area. There wasn't one... so he expanded his search, put in a request to swap a car with another dealership, and when they refused a few days later, he doubled down and continued searching. The estimated timeline was about a week... he called me the next day saying he'd found one, had snatched it up for me, and was going to pick it up himself from out of state the next day. And he did. Throughout this process he was constantly in contact with me, giving me updates whenever he had one, both on and off the clock. He gave me his personal cell number and texted me to check with me on an opinion or give me another update, and even personally delivered the car to me when I was finally able to pick it up. If the rest of the sales team at Lannan Mazda is even half as dedicated as Blaine, then anyone would be doing themselves a service by shopping here. All around an EXCELLENT car-buying experience. More

Service was amazing and genuine I worked with Bryce. He was so nice. He made the whole process easy. I didn't feel pressured at all. Great service. Overall a great experience. I worked with Bryce. He was so nice. He made the whole process easy. I didn't feel pressured at all. Great service. Overall a great experience. More

Bill was great. Some usual back room car dealer foolishness Bill was great, there was some usual car dealer foolishness with the back room however. It all worked out in the end but the car buying experience is Bill was great, there was some usual car dealer foolishness with the back room however. It all worked out in the end but the car buying experience is something that is dreaded with good reason. Bill helped us with everything from test drive to final inspection at delivery. More

Outstanding! That is the word to describe our experience at Lannan Mazda thanks to our sales person Elliott Hersh. No pressure. Just simple, honest conversation That is the word to describe our experience at Lannan Mazda thanks to our sales person Elliott Hersh. No pressure. Just simple, honest conversation and answers to all our questions and needs. As repeat customers Elliott is the reason that we only shopped at one dealership to buy a new car. Love our new CX-5. Thank you Elliott! Norman and Suzanne Olsen More

Top quality team After many months of research and test driving for a new crossover, my wife and I finally settled on buying the 2016 Mazda CX-5 Touring FWD (we had al After many months of research and test driving for a new crossover, my wife and I finally settled on buying the 2016 Mazda CX-5 Touring FWD (we had also considered a Subaru Forester). I contacted many local dealerships in an effort to find the best price and no one else came close. Lucky for us, Lannan happened to also be the closest Mazda dealer around. No slick tricks here. We experienced only respectful, friendly, and helpful service (this place doesn't have the traditional car dealer vibe). My wife and I are now enjoying our new purchase, so we could both recommend getting the 2016 Mazda CX-5 Touring FWD and further strongly suggest that you try Lannan first (especially if they are local). I'm certain that if all the employees are as good as the two with whom we primarily dealt (Elliott Hersh and Sean Foley), that every deal would be a pleasure and go smoothly. I wish that I could remember every team member's name with which we dealt to give them their due credit. More

Great cooperative friendly sales experience Just picked up our new Mazda 3 and couldn't be happier. The sales team was informative, accommodating, courteous, and professional. They made the deal Just picked up our new Mazda 3 and couldn't be happier. The sales team was informative, accommodating, courteous, and professional. They made the deal easy, got us the car we wanted with no pressure. A nice experience with a well prepped car delivered on time as promised. More

Riding with a smile! Having never actually bought a car myself I was a little over whelmed at the idea, but Bill Miller our sales associate was amazing he walked us throug Having never actually bought a car myself I was a little over whelmed at the idea, but Bill Miller our sales associate was amazing he walked us through every step and helped us get the best deal possible! They went above and beyond in order to get us into the car that we wanted and could afford. Even though we bought the cheapest car on the lot we were treated as if we had purchased the most expensive! The service team was great as well, they made sure that our vehicle was 100%. We have already decided that when it is time for another car this is where we are going. I would sincerely recommend them to anyone that will listen. More

The best experience I've had buying a car This was my first time visiting Lannan Mazda, and my first time purchasing a Mazda in general so I didn't know what to expect. I had done a little res This was my first time visiting Lannan Mazda, and my first time purchasing a Mazda in general so I didn't know what to expect. I had done a little research on the Mazda CX-5 and knew that was the car I wanted to buy. After being approached by a very friendly, helpful, personable, and honest Elliott Hersh, I found no reason to travel to other Mazda dealerships to compare prices. Elliott was able to work with me on negotiating a reasonable price, and even helped me choose the bold color red of my car when I was unsure. He did not pressure me into any decisions, and was very patient with me the entire time. I feel it's very difficult to find a car salesperson who doesn't put pressure on customers, and didn't expect to find one as helpful and friendly as Elliott. Everyone else at the dealership seemed very friendly and helpful as well, and I will definitely recommend it to other people in the future! More