
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,030 reviews
The whole experience was perfect! We went through the sale and financing process so quicky and easy! Elliot was very knowledgable and at the same time didn't pressure us! Even stayed late on a Saturday a sale and financing process so quicky and easy! Elliot was very knowledgable and at the same time didn't pressure us! Even stayed late on a Saturday after closing for us. Barbara walked us through the financing and was so helpful! I will send everyone I know to the dealership and will be shopping for our next car here as well. Thank you so much! We love our new car! More
Just had my car serviced with Lannan Mazda. Roger at the service area is the best! Courteous, professional, friendly and helpful. He even helped buff out a few scratches from the door of my car. I have been service area is the best! Courteous, professional, friendly and helpful. He even helped buff out a few scratches from the door of my car. I have been at many garages in the past where you get the feeling you are being taken to the cleaners. But not at Lannan Mazda - for the first time, I actually felt that they put the customer first! I would recommend them to anybody looking to service their car. Well done guys! More
We knew the specific car we wanted to look at and went on a Saturday morning. The car was available and Bryce took us for a test drive. The price was what we were looking for, and we weren't pressured to b a Saturday morning. The car was available and Bryce took us for a test drive. The price was what we were looking for, and we weren't pressured to buy up, or spend more on a new model. This is our fourth Mazda over 25 years, and we are very happy with the car and service! More
Bought a brand new CX 5. So far my experience has been great, though I ernded up spending more than I originally intended. But I got a car that I love and that's what I wanted. Everyone I met at Lannan great, though I ernded up spending more than I originally intended. But I got a car that I love and that's what I wanted. Everyone I met at Lannan was really nice and Elliot did a great job explaining everything I needed to know and making sure I was compleyely happy when I drove me new car off the lot. He even called me from home on his day off to let me know my car was in and that I could pick it up the next day. Even told me to feel free to call him back at home if I had any questions, which I did. He was so wonderful! New car dealers are not my favorite businesses to deal with, but I felt like this was a different experience. I only hope it's always this great. More
I highly recommend this dealer. No high pressure. I highly recommend this dealer. No high pressure. Everyone I met was extremly friendly and profesional. Working with Bryce Hanson,I was able to I highly recommend this dealer. No high pressure. Everyone I met was extremly friendly and profesional. Working with Bryce Hanson,I was able to attain a very fair deal. Bryce is a people person and very easy to deal with. I hate those dealers that from the minute you step in,it's like you're in a shark tank. Not so at Lannon. These people C A R E. A Fine example of the art of classic American business values which sadly are all too scarce these days!!!! More
excellent experience road tested, negotiated a price, financing, car prepped, inspection sticker all in the same day. came in at 11:30 road test and pricing left for lunch came back at 3pm signed finance financing, car prepped, inspection sticker all in the same day. came in at 11:30 road test and pricing left for lunch came back at 3pm signed finance papers and had the state inspection completed / car was prepped while I was at lunch drove out at 4:30 with my new 2012 Mazda CX-9. Elliot is an excellenat sales person to deal with. This completed my fourth purchase with him. very happy experience More
Paddy was a pleasure to work with. Very friendly, Paddy was a pleasure to work with. Very friendly, informative and not pushy. They gave me a great price on my new car and it was too good to pass up Paddy was a pleasure to work with. Very friendly, informative and not pushy. They gave me a great price on my new car and it was too good to pass up. Plus Paddy responded quickly to a bid with 3 dealerships and he actually gave me a price on 3 new cars and 2 used! My experience with Paddy and the Lannan Mazda team was great! I would go to them again for another new car. More
Went in on a drive by to look at a used CX-9. I already had financing in place for term, amount, rate, etc. as I have been in the market for a little while. I called and stated what my price point had to had financing in place for term, amount, rate, etc. as I have been in the market for a little while. I called and stated what my price point had to be, and I was told this could work no problem. Came back a couple days later to drive it, and liked the ride. Bryce was a good guy. I asked to have my trade appraised, and that I was going to look at another vehicle later that day. This is where I am still confused.... Lannan Mazda would not appraise my trade. I had to do an online credit app first. I stated I already had financing, but they tried to get me a lower rate (understandable). I insisted that I had financing, and I liked the car, I would like warranty info/cost, so what can we do. Bryce went to the manager, came back, and asked if I liked the car. I said yes, and he said they still could not appraise my car. I asked about the warranty info, and I could not get any price point on that until I purchased the car. Finally in disbelief I left. I needed to purchase the car without any knowledge of how much they would give me for a trade or how much an extended warranty would cost. I have both quite a few cars in my life, and this was the most screwed up experience I had ever had. I am still in the market, but I shifted my focus onto other SUV's, as this dealer turned me off from the Mazda in general. More
I had a very positive experience at Lannan Mazda. I made an appointment to look at a used car listed on their website. When I arrived I found that I was expected, the car was ready for a test drive, and ev an appointment to look at a used car listed on their website. When I arrived I found that I was expected, the car was ready for a test drive, and everyone at the dealership was congenial, helpful and professional. In the past I have avoided purchasing used cars from dealers because of high-pressure salesmanship, but I found none of that at Lannan. My salesperson, Bryce, was comfortably "no-pressure". When I decided to purchase the car, everyone involved in finalizing the sale was efficient, prompt and cheerful. More
The price of the car I was interested in went from 4900 to 4200 with a trade in. I was not allowed to put a down payment on the car because Bryce told me I could not get financing for below 5000.00. With " to 4200 with a trade in. I was not allowed to put a down payment on the car because Bryce told me I could not get financing for below 5000.00. With "fees" added into the price the car suddenly went up to over 5000.00. The monthly payment was too high.I already told Bryce the amount I could afford per month and he said he could get me in that car for the amount I could afford. I could not get a straight answer when twice I asked what the interest rate was. Instead I got Bryce pointing to a printed paper with the monthly payment typed in. I was told I was 'all set' and I would receive a phone call the next day. The next day I received a phone call from Bryce telling me I could not finance the car because the model is not made anymore??. He then tried to sell me cars 3X what I could afford???? I will never go there again! More