495 Mazda - Service Center

This dealer was ready to offer me $11,000 for my car as a trade-in a couple months ago. Now that I’ve decided not to finance a new car, suddenly my transmission, on my car with 50,000 miles, needs to be repl trade-in a couple months ago. Now that I’ve decided not to finance a new car, suddenly my transmission, on my car with 50,000 miles, needs to be replaced for ~$7000. Seems suspicious to me. I was waiting there for nearly 4 1/2 hours for a recall and I had no idea it was going to take that long. When they said they were going to get me out of there and they just had to put my wheels back on, it still took another hour until I actually left. More

Convenient dealership off 495. Quality service center. No complaints. Would recommend to anyone needing mazda service Quality service center. No complaints. Would recommend to anyone needing mazda service More

Service is always great! !! Thank you all! Unfortunately my Mazda got totaled and now I have to find a new car. !! Thank you all! Unfortunately my Mazda got totaled and now I have to find a new car. More

Very Accommodating and friendly staff. They care that customers are comfortable and satisfied. Service was performed extremely competently. They care that customers are comfortable and satisfied. Service was performed extremely competently. More

Very nice and friendly! They were able to give me an appointment for my car right away. They were able to give me an appointment for my car right away. More

Super friendly people, efficient service process, comfortable waiting area, reasonably priced and great communication about what the car needs and doesn’t need. comfortable waiting area, reasonably priced and great communication about what the car needs and doesn’t need. More

Horrible experience. Went in to have a recall taken care of, 0 communication from staff. My car stalled in the middle of the road when leaving the lot after service was p Went in to have a recall taken care of, 0 communication from staff. My car stalled in the middle of the road when leaving the lot after service was performed. Then when I went back in the service manager was rude, sarcastic, told me my car was going to blow up and refused to take a look at it. Eventually after pushing they looked at it but we're unable to communicate to me so I had to have a male family member come down and suddenly they had no issues with communication, claimed to have fixed the issue (which they did not) then handed me back the keys with no verbal exchange whatsoever. More

Good service and willing to go the extra mile with problems no matter how big or small problems no matter how big or small More

I brought my vehicle in for routine oil change and maintenance check. The service was quick and efficient. Only place I will go for my service. maintenance check. The service was quick and efficient. Only place I will go for my service. More

service is pretty fast and detailed. usually wait time is less than 1 hour for regular service. usually wait time is less than 1 hour for regular service. More