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495 Mazda - Service Center

Lowell, MA

4.7
1,695 Reviews

1,695 Reviews of 495 Mazda - Service Center

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July 14, 2022

Great service. I drive the extra distance to get my car serviced here. Friendly and always keeping me informed about the work and timeframe More

by ALBYSHELBY1600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
July 12, 2022

the work was perform promptly and professionally. The manager greeted me upon arrival when I picked up my vehicle and he ensured I was satisfied with the work that was done. The whole experience was More

by kenhunt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

It took 3 hours for an oil change and to clean rust off the transmission range switch cable. More

by Googgi78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Terrero
July 10, 2022

A bit pricier than non-dealer shops, but worth it in my opinion. One note: The windshield "next service" sticker specifies a 5,000 mile interval, whereas my owner's manual specifies a 7,500 mile interva More

by BRADWEEDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
July 10, 2022

I enjoy how professional, thorough and quick the service department works. Jonathan made the service smooth. More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
July 10, 2022

The service was very streamlined and the loaner was in good shape and easy to drive. More

by swixman
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
July 09, 2022

The service department is always professional and knowledgeable when I ask questions. It’s not just one service rep. It’s All of them! I always leave Mazda 495 with a thorough understanding of what More

by JUDYBENZ99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
July 07, 2022

I go back to this dealership every time I need work done on my car. They are helpful and trustworthy. More

by EDWARDAABBOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
July 06, 2022

Prompt, courteous and on time. I enjoyed the video overview of the service done on my vehicle More

by auggiedebaggis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
July 06, 2022

One of the best around, everytime I come in for a service, it’s always clean, professional, welcoming. More

by TAD.PIERRELOUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
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