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495 Mazda - Service Center

Lowell, MA

4.7
1,695 Reviews

1,695 Reviews of 495 Mazda - Service Center

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May 03, 2022

495 Mazda exceeded my expectations in every way. They fixed my problem with easy and the video was great. Jonathan made it a good experience. More

by SJFAZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 02, 2022

Great customer service and super professional. Quick to troubleshoot the issue and fix. Definitely recommend! More

by GEB0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
May 02, 2022

Everyone’s very nice and professional. Vehicle maintenance is quick. Good and solid car dealership to consistently go back to. More

by JKAYE978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel, Jonathan Terrero
May 01, 2022

Jonathan was great to work with, he kept me updated on the progress with my car and gave me an accurate ETC. More

by PETER4NIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 30, 2022

Great people and great customer service. The loaner car was clean and ready for me on time. More

by tomv1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel, Jonathan Terrero
April 30, 2022

Very friendly and helpful. The service department sent me a video of my car when they were working on it More

by GREGORY.SPURR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 30, 2022

This dealership was very easy to work with and took care of everything I needed. More

by francismagro2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 30, 2022

495 Mazda was courteous and professional. In addition, they recorded a video of the work that they did, and shared it with me, so that I could be confident it was all done thoroughly. More

by jo4267
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 28, 2022

Staff is always friendly, prompt, professional, courteous, and knowledgable. I would not hesitate to recommend to friends. More

by SCOTT@KUKSHTEL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Myett, Paul Deziel
April 23, 2022

Nice and friendly. They did forget to replace the sticker reminder for next oil change. Tire rotation, but half way home my tire light came on. Not sure if they checked More

by CECILIASHANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
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