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495 Mazda - Service Center

Lowell, MA

4.7
1,695 Reviews

1,695 Reviews of 495 Mazda - Service Center

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April 23, 2022

Very happy with the service. Competitive prices. Clean bright waiting area while your car is being serviced. Service reps very nice to deal with More

by jk8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 22, 2022

I'm a long time customer of 495 Mazda and can't be happier. My 2014 CX-5 is still on the road with 125K+ on the odometer in part thanks to the quality service it is getting at 495 Mazda. More

by holem7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
April 22, 2022

I gave this review yesterday. Paul and staff did a fine job. Explained everything. THANKS! More

by Mjcasey2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 22, 2022

On schedule, did more than I expected. Video of work was a nice surprise. Very clean. Nicely stocked waiting area. More

by AJBLACKBURN66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
April 20, 2022

Great customer service, great mechanics, and overall great experience. Honest service department and it’s great how they take a video of your car while it’s up on the lift to show you the good and bad. More

by Bfiore1705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
April 20, 2022

Great service Very friendly staff. Always enjoy being there for maintenance of my Mazda. Highly recommend! More

by NABUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel, Jonathan Terrero
April 20, 2022

The service was good. They fixed what we asked them to fix, did the work quickly, and the bill seemed not-too-excessive. Very clean, business-like, and friendly. They did More

by LHARLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 19, 2022

Kept me informed. Clear explanations of issues. Loved video of under car. Polite and pleasant service person. More

by cgalla1039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 18, 2022

Oil change was good. I had to turn around and go back to dealership when there was a rattling noise. Jonathan quickly determined the cause which was two bolts that came o More

by ElaineM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 17, 2022

595 Mazda keeps exceeding my expectations with each visit to their service department. Every employee is so patient and professional. They really seem to want to make sure that I’m well informed and satisfie More

by betine7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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