Back

495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

Sort by
November 11, 2024

Service department is fair, reasonable and honest. I bring my car is they great me with a smile and assure me my car is in Great hands. Don’t need to do everything they say because they guide me threw More

by TWOMBS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
November 10, 2024

It was very easy. Everyone was so nice. I like the video at the end More

by TVARALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ladd
November 06, 2024

excellent fantastic will be going back for most of my services that I will need More

by MARAFFERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not listed
November 06, 2024

Lazy! Rip offs. Assumed brakes were non-oem based on not being at dealership before, on the first service. Did not speak to me or look up service history a More

by nandunch19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robetro Rivera
November 04, 2024

Great service, David Aponte very helpful, no stress no pressure pleasant car buying experience. I would recommend 495 Mazda More

by gphallett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Aponte
November 04, 2024

They are very attentive and on time. We have been Mazda owners for years and love the service here. More

by cgoscila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
November 01, 2024

Great service and always on top of things. Emily and Roberto were so helpful with everything. Very kind! More

by jennifa.lee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
October 30, 2024

Took far too long. 2 hours seems excessive. Also, there was a line of cars at 1030 are booked for the same time. More

by mukuskahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero, Keith Ladd
October 30, 2024

Fantastic service, I’ll absolutely be back whenever my vehicle has an issue. Thanks so much! More

by Jared Mahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha , Paul Deziel, Jonathan Terrero
October 29, 2024

went to mazda there was a noise the heat shield was loose nothing big thank you Emily, roberto and the guys for fixing it i will definitely come back again great job everyone More

by Tommy316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily and Roberto
...
12
...