Kristen Murphy
Kristen Murphy at 495 Mazda

Kristen Murphy

Elite Master Certified

495 Mazda

720 Rogers St
Lowell, MA 01852

Contact Me
4.8
192 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

4.8

192 Reviews

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192 Reviews of Kristen Murphy

October 11, 2026

Dealership Rating
Employee Rating

Kristen is amazing @ her job. She took her time with us. She showed me different cars to suit my needs.She went out of her way ….coming in on her day off so that i could pick up o More

by ChristineRDH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John from finance! Highly recommend!

Oct 11, 2026

495 Mazda responded

Thank you for recommending 495 Mazda and sharing your positive experience. We appreciate your kind words about our team’s effort to assist you. Your recommendation means a lot to us.

September 13, 2026

Dealership Rating
Employee Rating

Kristen in sales is amazing, she is easy to work with and quite fun to be honest. The service department is great as well. I've never had a problem with this dealership. They are honest, helpful and not push More

by HANN8408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Domenic Pellegrino, Emily Tierney , Natasha in service.

Sep 13, 2026

495 Mazda responded

Thank you for sharing your experience with our sales and service teams. We appreciate your continued trust in 495 Mazda. Your feedback is valuable to us.

April 25, 2026

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Employee Rating

Alex needs a promotion and a raise! I had to have my Mazda towed to 495 Mazda after blowing a tire and breaking down on the side of the highway. . I basically dropped my car off unannou More

by ShepShepherdson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marangoni

Apr 26, 2026

495 Mazda responded

Thank you for sharing your experience with Alex and your Mazda CX-5. We’re pleased Alex handled the tire incident and had your CX-5 back on the road in under 24 hours. It’s wonderful to hear how seamless and pleasant he made the entire process.

March 25, 2026

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I called about 2 CPO cars to see if they were available. Kristen said they were and would be happy to show them to me and test drive. When I arrived, I was met at the door by kristen and addressed by name. More

by slanzillo15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 26, 2026

495 Mazda responded

Thank you for recommending us based on your CPO Mazda CX-5 purchase. We’re delighted Kristen greeted you by name, had the vehicles ready for your test drive, and provided professional service. It’s wonderful to hear you found the pricing fair and are enjoying your new CX-5.

March 31, 2025

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Employee Rating

I am pleased thus far. Kristen made my purchase pleasurable and was very knowledgable and helped with everything she could. I will always return to do business with 495, pr More

by GABVMB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Domenic Pellegrino , Chis

February 20, 2025

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Employee Rating

Kristen was awesome, super friendly, and helpful with clear communication. Thank you Kristen for the help More

by arr
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

February 19, 2025

Dealership Rating
Employee Rating

495 Mazda are Awesome! From Savan sales , David with finance and lastly Kristen who wrapped up the sale by providing and over of the info center and setting up the Mazda ap More

by Stevieboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Flowers & Savan Chuon

February 12, 2025

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Kristen is an excellent salesperson. She is very knowledgeable and extremely friendly. My car-buying experience was totally stress-free because of her. More

by mblanchette4
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Very patient staffs, nice service, and smooth process to get the paperwork done. Highly recommended! More

by Chao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 19, 2024

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Employee Rating

Kristen was amazing, we loved working with her and will recommend her to anyone looking for a vehicle in the area. She is the best salesperson we have ever interacted with! More

by Briteh
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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