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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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October 27, 2024

I recently visited a Mazda dealership for an oil change, and the experience was quite straightforward. Upon arrival, I was greeted by the Roberto, who were professional and organized. They promptly checked More

by JOSie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
October 27, 2024

I went to use my car today & the low tire pressure indicator & check engine light were on! Poor service More

by LIZCAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Deziel
October 26, 2024

Amazing service in half the time I was expecting! Thank you very much! That’s it. More

by martinaladd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t catch her name but she was blond.
October 24, 2024

The service mgr, Natasha, has done an amazing job fixing my car. She is efficient, competent, and caring. I look forward to bringing my car again to her. More

by mlahaj675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha, New Service Mgr
October 22, 2024

Thorough inspection, above and beyond care for my car and my budget. Always a pleasure. More

by amy.s.dettmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha, Paul Deziel, Jonathan Terrero
October 19, 2024

Very nice staff,took me in as soon as I got there,service was done in no time. Love the waiting room. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha!
October 19, 2024

Initially, they fixed my issue but scratched my hood. The next day they repaired the scratches. Today it turns out the initial repair didn’t take and I will have to get it fixed again. More

by kate3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I’m very satisfied with 495 Mazda . Thank you 495 Mazda 👍 10/10. See you next time More

by r024rival
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero, Keith Ladd
October 15, 2024

Professional. Expert and timely. I find it interesting that this is the fifth time my opinion. My opinion has to changed More

by GEWIEDEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Paul Deziel, Jonathan Terrero
October 14, 2024

Extremely professional! Great customer service with friendly staff. The car service is timely and thorough. More

by GENA.PLIAKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero
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