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495 Mazda - Service Center

Lowell, MA

4.7
1,698 Reviews

1,698 Reviews of 495 Mazda - Service Center

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July 30, 2021

The service was done faster than I expected, which was great. Waiting area is clean and quiet. I will definitely do next service appointment here also. More

by Alex Bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
July 30, 2021

I have already filled a review for this visit. The worst part of this service is that this review software keeps asking me to resubmit. More

by RGOC2003
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
July 30, 2021

The service team is made of great people! Easy to schedule appointments, the car is always ready on time, and they provide loaners when needed! No reason to go anywhere else! More

by DAVID.BRYAN.PETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Jonathan Terrero
July 30, 2021

Jonathan has always provide the best customer service. Dominic has always me and my friend get the best deal possible on the new cars. They both deserve a raise and promotion. More

by SAMSONSANTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Terrero
July 27, 2021

Cesare is fantastic! He was attentive to my issue - I am very pleased with the outcome. This is the 2nd time he’s helped me. Highly recommend! More

by SFAWCETT_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
July 25, 2021

timely, professional, friendly, informative....Jonathan (on the phone) and Paul (in person) and Joe (the mechanic) were all extremely helpful...very pleased with the service provided me More

by PHIL_ZUCCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe (mechanic), Paul Deziel, Jonathan Terrero
July 25, 2021

Service is easy to schedule, fast and trustworthy! Waiting area is clean and comfortable with several work stations and other seating. I never wait long. More

by KARENBENN93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
July 25, 2021

Excellent customer service! I’m still a fairly new customer to your service apartment and Cesar was outstanding. He was very warm and informative. Also the service department was extremely clean. More

by djeanier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
July 23, 2021

Great customer service! The store is bright and clean. They even sent me a text message with a video of my car being worked on while I waited. More

by snsantee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
July 22, 2021

Love coming here even if it’s for an oil change They are Love coming here even if it’s for an oil change They are very friendly courteous and fast service I love the new video they do while starting the oi More

by Mazdagirl73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel, Jonathan Terrero
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