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495 Mazda - Service Center

Lowell, MA

4.7
1,698 Reviews

1,698 Reviews of 495 Mazda - Service Center

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April 12, 2021

They are always prompt and polite at 495Mazda. The new service space/bay and waiting/show room engenders even more confidence that both staff and customers are valued. I always believe that my car is in g More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Terrero
April 09, 2021

Awesome the staff’s are really good and helpful. They do take of things on time and in a professional manner. Domenic Pellegrino from sales and Jhonathan from service has always been helpful. More

by SAMSONSANTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic, Jonathan Terrero
April 09, 2021

The nicest most professional employees work in the service department. The quality of the work is outstanding. A pleasure to bring my cx9 in. I have never met such great people in the automotive indu More

by MIKECHRISTIAN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel, Jonathan Terrero
April 08, 2021

Excellent initial service. Needed to order a small part. I left a voicemail bout it a week later without response. Called another week later and told part was in. New trainee - did not call? More

by PAULA_CARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
April 08, 2021

Really good job. I would recommend to car owners.Really Really good job. I would recommend to car owners. Really good job. I would recommend to car owners. Really good job. I would recommend to car owners More

by LEDOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel, Jonathan Terrero
April 08, 2021

Customer service has always been excellent. Staff are friendly helpful and knowledgeable. Classy vehicle Classy dealership! Comfortable waiting area. Sales staff was not pushy. Service dept kept me inf More

by MARYELLEN.TORTORICI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Myett, Cesare Singarella, Paul Deziel, Jonathan Terrero
April 08, 2021

I don’t have the time I don’t have the time I don’t I don’t have the time I don’t have the time I don’t have the time I don’t have the time I More

by LTCDAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
April 06, 2021

Jonathan was very friendly, helpful, and professional. He explained what issues were found and described all of the options available to me. I appreciate the low pressure attitude. More

by HYU978
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 04, 2021

The service department was a very friendly and helpful group. They were quick and efficient with my car and communicated throughout the process. They were transparent about pricing. More

by ilongacre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
April 01, 2021

The service is prompt, professional and enjoyable. The waiting area is comfortable and well appointed. I was kept informed of the progress of my service and received a video showing the work done on my ve More

by 2020CX-5 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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