495 Mazda - Service Center

I was having battery issues with my car and called up this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were this Mazda to see if they could help. I was visiting from out of state and asked if they could squeeze me in so I could make it back home. They were able to fit me and and solve the issue. They were kind, communicated well, and efficient. More

The service dept people are very pleasant to deal with and very helpful no complaints and very helpful no complaints More

Friendly, courteous, prompt, attention to every detail. Excellent at keeping you informed on the progress of repairs. I don't think I've ever had a dealership experience this positive. Excellent at keeping you informed on the progress of repairs. I don't think I've ever had a dealership experience this positive. More

Dealer was fair in the assessment of what I believe was a warranty issue. They did not charge for diagnostics however they also found no issues with the vehicle just based on the lack of fault codes. The sym warranty issue. They did not charge for diagnostics however they also found no issues with the vehicle just based on the lack of fault codes. The symptoms of the issue is evident (coolant won’t go up to operating temperature verified by the gauge and obd reader) yet they could not do anything about it. I have a feeling if the car was not under warranty they would have quoted me on the repairs. Overall, quick and professional service and I understand their limitations in this matter. More

Friendly, quality, always a pleasure to work with. Had a great experience as always thanks Had a great experience as always thanks More

We love this dealership. Bought car from Kristen Murphy 3 years ago. Recently brought it in for routine oil change and recommended service as the dashboard reminder popped Bought car from Kristen Murphy 3 years ago. Recently brought it in for routine oil change and recommended service as the dashboard reminder popped up every day flashing in an annoying way. Natasha checked us in with a smile and Neeley cashed us out with great energy. But as we drove off that annoying reminder was flashing at us so we had to turn around and have it reset. Only complaint we ever had coming here which is 30 miles away from home as we have other dealers closer but reviews not so good. Otherwise this visit was 5 out of 5 stars. More

Very customer oriented. Super courteous, prompt, attention to detail. I don't think I've been anywhere better. Super courteous, prompt, attention to detail. I don't think I've been anywhere better. More

$375 for diagnostic charges, seriously? Mazda being such a great car company and so reliable, I wish this dealership also charged their customers reasonably. Extra hour of diagnostic charge Mazda being such a great car company and so reliable, I wish this dealership also charged their customers reasonably. Extra hour of diagnostic charge of $180 lost them 2 car sales...if they should refund me $180 if they really care about customer service.... will see hpw long it will take... More

Everyone was kind, and my service was done pretty much on time. I would go again time. I would go again More

Over 2 hours for an oil and filter change and to fix one flat tire…very disappointing and totally unacceptable flat tire…very disappointing and totally unacceptable More