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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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September 06, 2022

This is my third or fourth review. I was very happy with the salesperson and the dealerships handling of the sake. This will also be my last review, all other review requests even thou More

by jncadena
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

Friendly Took time to explain Trustworthy Have time estimate of when next items really needed More

by sbollimpalli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
September 05, 2022

The service center did a great job and were honest about the work. They informed me about what was needed and not needed and even found that the previous dealership was using the wrong oil. Really appreciat More

by rb_stahlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
September 05, 2022

Fast and flexible with scheduling. Gave me a loaner and are honest. By far best Mazda Dealer around the Boston area More

by Tyler R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel
September 04, 2022

Requested task was completed timely. Also low tire pressure icon shown on the day of service was corrected. Also video of car condition is nice More

by armacko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
September 04, 2022

Professional. liked the video explaining the work. Easy to get to. Reasonable pricing for a dealership More

by Catnaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
September 04, 2022

Everyone was helpful and friendly. Loved the waiting area with complimentary snacks and drinks. The service was high quality and I will definitely come back! More

by paradise Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
September 02, 2022

I was able to get an appointment within a few days. The work was done promptly and up to standard. The mechanic gave the car a good look over and provided recommendations. More

by SpencerJulia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
September 01, 2022

Exceptional customer service! They take care of their customer and their vehicle! I would highly recommend to anyone servicing their vehicle here! More

by qiangzheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
August 31, 2022

Great service, appreciate the follow up. The wait area is also a pleasure to sit in with complimentary coffee etc while they work on your vehicle More

by NANI.GEORGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
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