802 Toyota
Berlin, VT
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365 Reviews of 802 Toyota
No pressure salesman We stopped by with the plan to just look at options because our Ford lease was coming due. Phil came our and greated us asked a few questions about wh We stopped by with the plan to just look at options because our Ford lease was coming due. Phil came our and greated us asked a few questions about what we looking for. After a test drive in a Rav4 we realized it was going to be to small. Philip then showed us a Highlander. There was never any pressure to buy which was greatly appreciated. We told Philip we didn't have a lot of time as we were in between basketball games. He respected that and did not waste our time. He went to speak to the sales manager came back with the with what we wanted. We picked the vehicle up later that afternoon. Great buy More
Chris Relation I bought my first ever brand new car. Chris was honest and open and tried to het me everything I wanted in a brand new car. It was a great experience. I bought my first ever brand new car. Chris was honest and open and tried to het me everything I wanted in a brand new car. It was a great experience. 5 stars! More
Excellent customer service! Karen was great getting right back to me with information about my vehicle of interest and to set up a consultation. She also helped getting the buyin Karen was great getting right back to me with information about my vehicle of interest and to set up a consultation. She also helped getting the buying process started while Chris was out the following day. Chris was very friendly the second I walked in the door and set me up with my test drive. He then went out of his way on his day off to reach me and worked to get the lease payment near my goal. He explained everything about my 2017 Toyota 4Runner to me so I knew how to run everything the day I purchased it. Sam went over all the paperwork and payments carefully so I understood every bit before leaving. Excellent customer service all around! Thanks so much, I LOVE my new runner! More
Excellent Buying Experience Thank you Shane and Sam for such a wonderful buying experience!!! They made getting my new 2017 Highlander easy and affordable. I really appreciate t Thank you Shane and Sam for such a wonderful buying experience!!! They made getting my new 2017 Highlander easy and affordable. I really appreciate the friendly atmosphere that 802 Toyota has. I have bought my last three vehicles from 802 Toyota and all of the employees are wonderful. More
Best Deal and Service I Could Have Found! I give 802 Toyota, Joe Gaines, and Shane Wright 5 stars! You can't beat the deal and they (Joe) is willing to work with you even after the deal! There I give 802 Toyota, Joe Gaines, and Shane Wright 5 stars! You can't beat the deal and they (Joe) is willing to work with you even after the deal! There are no gimmicks and they are genuine and truly care about the customer! Joe did not "play games" and instead got right to the point, not to waste our time. They are also very patient and flexible, as we took a long time trying to get things figured out with our personal information and instead of trying to hurry us, they (Shane) let us finish in his office and instead he was willing to step out to finish his work until we were ready! More
Two thumbs up! 802 Toyota is THE place to go for a new car. People are very friendly and the atmosphere is very relaxing. Buying a new car was not going to be easy f 802 Toyota is THE place to go for a new car. People are very friendly and the atmosphere is very relaxing. Buying a new car was not going to be easy for me, but Justin made it seem like a walk in the park! He was very understanding, no pressure, he just wanted to make sure that at the end of the day I was the one that went home happy and satisfied. He was absolutely patient with me and my ups and downs of financing. He really knows his cars too! I drove home today with a white 2017 Toyota RAV 4, and a big smile and a happy heart. Thanks Justin! More
Phillip Heinz The past 3 years I have been leasing a Toyota Corolla. This was my first lease experience. It was time for me to turn in my lease and possibly start The past 3 years I have been leasing a Toyota Corolla. This was my first lease experience. It was time for me to turn in my lease and possibly start a new one. Honestly I wasn't looking forward to it, as it was a beautiful day, and the thought of spending half of it going over numbers and paperwork didn't sound so appealing. My husband and I were very grateful to have Phillip Heinz as our car dealer. It was a very smooth transition and he worked very hard to make things as easy as possible for us. Shane Clawson was also of great help in the finance department. Thanks guys! More
Sarah Weston Sarah was great to work with. Along with the guy who showed me everything on my new 2017 Toyota Tacoma. Thank you 802 Toyota for the great truck Sarah was great to work with. Along with the guy who showed me everything on my new 2017 Toyota Tacoma. Thank you 802 Toyota for the great truck More
Absolutely the best!!! I had zero idea what kind of car i wanted, all I knew was that I wanted a used car and how much I wanted to spend, phillip helped me find me a Toyota I had zero idea what kind of car i wanted, all I knew was that I wanted a used car and how much I wanted to spend, phillip helped me find me a Toyota Corolla with a monthly price I could more than afford. He went out of his way to find me this car and give me amazing service. I never once felt pressured into my decision. Then the financial part was a quick and painless thanks to Sam, he helped me understand exactly what everything meant and more! If you go to anyone, go to Phillip and Sam!! More
Great Parts Dept. Amazing service from the parts department. Especially Tim. He was able to find a part for me that Heritage Toyota couldn't find and wouldn't be creati Amazing service from the parts department. Especially Tim. He was able to find a part for me that Heritage Toyota couldn't find and wouldn't be creative in their approach. Their computer couldn't find it with the VIN, so they threw their hands in the air. Not 802 Toyota, highly recommend them!!! More

