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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,345 Reviews

1,345 Reviews of 94 Nissan of South Holland - Service Center

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March 14, 2019

Great and timely service! Came in to get an oil change and my tires rotated. The service staff were super professional and they gave me frequent updates as to when my car would More

by Kash5627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez
Mar 19, 2019 -

94 Nissan of South Holland responded

Thank you for taking the time out to share your experience. We are absolutely delighted to hear it! Remember to check our website for monthly service and parts specials! Liz

March 14, 2019

Service Great serviceI would definitely come back to have my vehicle serviced at your dealership. Take took excellent care of me and I greatly appreciate all More

by maurice.a.miller75i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rodriguez, Steve Chase
Mar 19, 2019 -

94 Nissan of South Holland responded

Hello Maurice! Thanks for giving us a great review! We appreciate your wonderful comments and look forward to you coming back for your free car washes for life! Liz

March 14, 2019

Great customer service! My service tech was knowledgeable and helped me out a great deal. I knew I had a problem with my car and thought I was going to spend a ton of money b More

by Boss Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

94 Nissan of South Holland responded

We are absolutely delighted that you enjoyed using 94 Nissan of South Holland. Keep coming back! Liz

March 13, 2019

excellent service I had to leave my car ahead of my scheduled appointment time , and although the service dept. was full and more customers arriving I was taken care of More

by vmgholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

94 Nissan of South Holland responded

Thank you for giving us a shot, and even more for leaving us this review! You really made our day! Torrey really appreciates your kind words, as well. Liz

March 13, 2019

Improvement The service center has gotten a lot better, I didn’t walk out irritated this time! Steve was awesome, he made sure everything was correct before I lef More

by mgunn260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chase
Mar 19, 2019 -

94 Nissan of South Holland responded

Absolutely. SO. Happy. We have worked super hard to improve our customer experience so we are so grateful you took the time to comment. Thank you for choosing us and being a repeat customer! Liz

March 12, 2019

Fantastic people providing excellent service From the sales floor to the service department communication is key and they certainly have it!! They not only work hard to put your dream in your dri More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase, Tera Alexander
Mar 19, 2019 -

94 Nissan of South Holland responded

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again. Liz

March 12, 2019

Picking up my vehicle After my vehicle was repaired and upon pick up it was found that my key fob battery was dead. Both young gentlemen who work in service were very helpf More

by TheChynaDoll
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zac Sappenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

94 Nissan of South Holland responded

Thank you for your patience! I am so sorry you had to deal with that. Mark my words - I will find out who said such a thing and they will be talked to about their behavior. Zac is a great manager and I'm so glad you shared your experience with him. Thank you for reporting both positive and negative experiences. It allows us to pat Zac on the back and re-train the other employee! Liz

March 12, 2019

Nissan cares about their loyal customers. When you find out that, there's a problem. Notify them. The service guy or management, they will rectify the situation. Immediately. And make sure it' More

by snoangel122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chase
Mar 19, 2019 -

94 Nissan of South Holland responded

You're absolutely! We DO care about you! We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have! Liz

March 11, 2019

Great service This dealership has great service. Service department goes above and beyond to fix problem,and they don’t try to get over on you. I have been twice fo More

by ericdunlap947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

94 Nissan of South Holland responded

Thanks so much! I'm happy you found us! Remember to check our website for specials before you come next time! Liz

March 11, 2019

A sensible upsell This dealership continues to function above the board in sales, service, customer focus and education. I came in on 3/9/19 for an oil change and was t More

by bruce.hanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joann Kimbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez, Steve Chase
Mar 19, 2019 -

94 Nissan of South Holland responded

Thanks, Bruce for your honest feedback! We so appreciate the time you took to share your experience and choosing us. We will always be here for you and your family. Liz

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